I think I am giving up on Dino-Direct

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matjok
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ILIKEFLASHLIGHTS wrote:

Still no word on my Jetbeam BC40 being shipped.  I was told by Sharon that I would get a pm telling me it shipped.  I was told it was supposed to ship this week.  Well it's Saturday.  Maybe a Chinese week is a month I don't know.  But this is rediculous. 

There is something about the Jetbeam BC40 that they are not telling us. My order was in on 12/14/11, but still not shipped. They are still selling this flashlight, but are they doing it with no stock at hand? If they have stock at hand why are they not shipping them, even after three weeks? I contacted them by live chat, but I get the standard answer that it will be taken care of  "as soon as possible.  blah blah.." I don't know why they find it so hard to be upfront and honest with their customers! If you do not have stock, just tell your customer that and give them an estimated shipping date.

Summer does the same thing over here. Promises everybody their orders will be taken care of, but when you ask a direct question  expecting a simple answer there is no answer.

ILIKEFLASHLIGHTS
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matjok wrote:

ILIKEFLASHLIGHTS wrote:

Still no word on my Jetbeam BC40 being shipped.  I was told by Sharon that I would get a pm telling me it shipped.  I was told it was supposed to ship this week.  Well it's Saturday.  Maybe a Chinese week is a month I don't know.  But this is rediculous. 

There is something about the Jetbeam BC40 that they are not telling us. My order was in on 12/14/11, but still not shipped. They are still selling this flashlight, but are they doing it with no stock at hand? If they have stock at hand why are they not shipping them, even after three weeks? I contacted them by live chat, but I get the standard answer that it will be taken care of  "as soon as possible.  blah blah.." I don't know why they find it so hard to be upfront and honest with their customers! If you do not have stock, just tell your customer that and give them an estimated shipping date.

Summer does the same thing over here. Promises everybody their orders will be taken care of, but when you ask a direct question  expecting a simple answer there is no answer.

Yep!  I agree.  I think Dino Direct puts their company ahead of their customers.  And that will be their own downfall eventually.  You cant keep screwing your customers and expect them to keep taking it.  I mean how many chances must they get before they get it?  Come on!  Get with the damn program DD.

jaysay
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I havent bothered to look, but are there any videos on these chinese distributors in operation? Maybe if we saw how they prepared everything, they may be able to buy themselves some time, according to the posts ive read, although it takes time, everyone eventually gets their order. We all know if you have a deadline, and need something fast, dont count on mail order items, put your money back into locaL businesses, or even walmart, for flashlights, maybe rei, but see how far 10 to 20 bucks will get you at those places. If you need these exotic things from exotic locations, take a chill pill and just wait a bit. id like to see some of us try to source a flashlight and ship it for 10 dollars, deal with customers who want their lights shipped asap so they can awww there friends over the weekend. I live on the west coast, i buy from cabelas(not quite east coast), and it takes them 5 to 7 business days to get me what i need, we deal with the good ole american dollar, and speak the same language. No free shipping. No oceans to cross, same freaking continent. Whether you cry about it or not, you know when the deal is on, youll be hitting that add to cart button, and checking out with coupon codes that you have googled up. Theres a reason we buy from chinese sites, and it aint the speedy delivery or stellar customer service. Make your orders and dont forget to breathe. Im going to have to follow this mantra myself, haha
how2
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Well said jaysay. Jetbeam for $40 is under cutting the opposition by $20. There are 2 options for everyone:

1) Cancel your order and but from elsewhere. There are plenty U.S dealer waiting to get your money but you choose DD because of the price.

2) Wait for DD to delivery your Jetbeam.

 

Please don't complain about shipping time etc. We all know that Chinese seller take between 2 weeks to 6 weeks to deliver.That's life.

esrevenge
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ILIKEFLASHLIGHTS wrote:

Yep!  I agree.  I think Dino Direct puts their company ahead of their customers.  And that will be their own downfall eventually.  You cant keep screwing your customers and expect them to keep taking it.  I mean how many chances must they get before they get it?  Come on!  Get with the damn program DD.

Unless DD ships my P1A soon I dont think I will buy from DD again.

But...I kind of think all Chinese dollar store places are pretty much the same, so I cant go around crossing everyone off my list.

40$ light I can buy at DD for 22$, say.  So its a tough call.

esrevenge
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What are some other good stores I can book-mark and shop at instead of DD now?

Some store thats consitantly good and has a good selection of lights...is there such a thing?

ManaFont?

I know that Exduct is very good for knives, but they dont really sell lights...

how2
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esrevenge wrote:

ILIKEFLASHLIGHTS wrote:

Yep!  I agree.  I think Dino Direct puts their company ahead of their customers.  And that will be their own downfall eventually.  You cant keep screwing your customers and expect them to keep taking it.  I mean how many chances must they get before they get it?  Come on!  Get with the damn program DD.

Unless DD ships my P1A soon I dont think I will buy from DD again.

But...I kind of think all Chinese dollar store places are pretty much the same, so I cant go around crossing everyone off my list.

40$ light I can buy at DD for 22$, say.  So its a tough call.

 

Not a tough call for me. As I live in the U.K. It's easy DD every time, the PA1 would $32.95($51.07) vs DD $25.39

2100
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How the rest of us deal with Chinese dealers is, we usually have a string of endless orders, so every week we'll have 1 or 2 deliveries.  LOL!

But then you'll chalk up a huge bill and get a fright when you look at your paypal statement!  (happened to me before)  DAMN!

jaysay
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Got some sipiks and a few others coming in next week, and then a p1a hopefully the week after, so many people buying the p1a from dino has got me worried. I have no personal experience with klarus, but damn they look good. should have got a couple, but the discount only applies to the 30 dollar mark. if its like a fenix then its worth its weight in gold. Thinking hard about maybe ordering another just as backup to my other backups. Shipping info is so out of whack, i wish they dont even send tracking info. Waste of time looking, just give them a month, and when u see the mail man walking up with a yellow envelope, greet him or her nonchalantly, and try to contain yourself.
2100
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Yeah jaysay, i purchased the V60C and M3X from DD during the sale + coupons.  V60C was 101 bucks and M3X was 67 bucks shipped coz they they shipped the V60C out as EMS (I chose Fedex) so i was credited with a Giftcard. Best deals in my life.  

Maybe I am just lucky, i wanted to order the BC40 as well originally.  But seriously i like the design of the Shadow TC6 more and they have neutral white as well.

GordoJone88
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jaysay wrote:

When u see the mail man walking up with a yellow envelope, greet him or her nonchalantly, and try to contain yourself.

I usually throw glitter in the air and dance around.

The Grand Pooh-Bah
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That's the kind of activity a mailman in San Francisco would expect on a daily basis

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Well I think about 75% of this forum has pretty much had problems with DD or at least 75% of the members here who have done business with them.  I have only placed 2 orders with them and both were nothing but heartaches.  They are batting a 1000 with me for lousy customer service.  The best way to remedy for me is to place orders from now on with guys like Shane that will get whatever I order from him in 3 days more than likely.  Every order I have placed with him has been here in 3 days.  I ordered a TK35 from him today.  It was shipped within minutes after I ordered it with a tracking #.  That's where my money will go mostly from now on.  He cares about customer service.  And it shows. 

esrevenge
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Hi - Can you tell me who Shane is?  Thanks.

rikr
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If you notice it is always Sharon....I asked her why she doesn't remember we just talked 15 min ago when you disconnected me....She says thats what are program is. They are slow, but we all did order in the Holidays. I ordered on 12/14 and 12/16 and today I got my first order and last week I got my second order.

 

 

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Chicago X
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Consider it as a less expensive form of gambling than going to the casino, and it will be OK.

Correctly framed expectations are a must when choosing to deal with DD.

http://wardogsmakingithome.org/index.html

War Dogs, Making it Home - Rescue Dogs for Returning Vets

esrevenge
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Man they sucked me back in...I tried to stay away but just ordered this...:(

http://www.dinodirect.com/powerlight-led-flashlight-3w-hx-g011.html

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Chicago X wrote:

Consider it as a less expensive form of gambling than going to the casino, and it will be OK.

Correctly framed expectations are a must when choosing to deal with DD.

I believe that.  But I rather not take a gamble from now on regardless of the saving $20 or so. 

Shane is protactical19 on ebay.  He's out of Lake Wales, FL.  Super great guy and ships the same day when all possible.  And regardless of where you live in the USA in all probability you will have your order in 3 to 5 days. 

I can give you his email address if you like. 

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Shane(protactical19 on ebay)

I will personally guarantee you will not find a better seller.  I know I haven't. 

sales@protacticalshop.com

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Here's some of the stuff he sells on ebay.  If you find something you like, email him personally and you can get it cheaper since there are no ebay fees.

http://www.ebay.com/sch/protacticalshop19/m.html?hash=item2317a4cbdb&item=150720531419&pt=US_Flashlights&_trksid=p4340.l2562

Heck I bought a Fenix TK35 from Shane for $83.90 shipped.  That's cheap compared to some. 

Chicago X
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Thanks for the info, ILF.

http://wardogsmakingithome.org/index.html

War Dogs, Making it Home - Rescue Dogs for Returning Vets

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Yep.  You guys try Shane on whatever your wanting to buy.  I will promise my reputation here that you will see what I mean about one of the best sellers period to buy a flashlight, batteries, charger or whatever else he sells.  He will answer your emails as prompt as anyone and he will return your phone calls too.  5 star rating from me.  Ask ole rikr here what he thinks of Shane.  He got the best deal he could of got since I told him about Shane on the SR90.  Rick will tell you the same exact thing I said. 

esrevenge
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Thanks for the link, bookmarked...

His Ebay name is protacticalshop19.

Glad you were happy with your purchases!

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And I wanted to tell you guys too that I talked to Shane about trying to offer us some group buys on some of the better lights he sells like Fenix, Olight, Sunwayman,Balder, and Xtar.  I'll let you know more later.  But I think he is interested on passing on some savings to BLF members. 

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esrevenge wrote:

Thanks for the link, bookmarked...

His Ebay name is protacticalshop19.

Glad you were happy with your purchases!

Yep. 

I'll get you his phone number tomorrow since I'm at work right now.  But if you email him, his email back to you should have it in there.  I must have talked to Shane 45 min the other nite.  Just a great guy to talk to.  And he listens to his customers.  If you have something he don't sell that you want, let him know about it. 

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Shane(protactical19)
Office: 603-432-5755
jaysay
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Balder se-1 looking real good, and at 26 bucks shipped, the second he tells me he has got them in stock in florida im taking a couple.
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I would like to see a group buy on any Fenix

Do not own a Fenix but would like to Smile

Speedsix
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esrevenge wrote:

Man they sucked me back in...I tried to stay away but just ordered this...:(

http://www.dinodirect.com/powerlight-led-flashlight-3w-hx-g011.html

They sucked me in again as well. I found a $18 off $80 coupon and used my Dino Points. I got some really good prices if they ever ship them to me.
rikr
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There is a $10.00 off $50.00  code:DD2012VALENTINEUS      and a $5.00 off $30.00  code: DDSAVINGISBELIEVING    expires on 2/29/2012

$20.00 off of $100.00 code :DDCHRISTMAS    expires:1/31/2012   Hope these help....

EDIT: Sorry, DinoDirect coupons

 

 

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