Announcement: Gearbest Customer Service on BLF-CSgearbest

I don’t know what happened in your case but I did receive the warning and it wasn’t the only place I saw it.

I also received email warning! March 10 and before that same email on January 10…

This happens every year and it is clearly announced, both via email, app banners, here or other forums and everywhere. Only points accrued before 10/31 will be deducted though.

I lost 3.00 $US in points, not a big deal - if you look at the new price surge, increased shipping costs and generally the higher effort to even find worthy deals… I might not even need points going forward.

That’s helpful Hunter, thank you. It appears that mail is sent from “newsletter@edm.gearbest.com”, but I have unsubscribed myself from receiving any news letter, as it was just (mostly non flashlight) advertising. Perhaps this is the reason.

I don’t get this, what do you mean?

Edit: So the expiration date is the same for everyone, that’s why no one receives a personal mail. I think I got it now.

Yes, we have had the discussion every year. The previous points expire for everyone who keeps them. Many loyalty systems are like this, they assume if you don’t use points in a very long time they can no longer extend the courtesy of applying them.
Frequent flyer miles are sometimes also like that, there are basic ones (that don’t expire) but also miles that are only valid for 1 year. Same with orbitz for hotel booking points, etc

Yes apparently. But it’s not announced everywhere. You receive an email, unless you’ve unsubscribed from the mailing list, hence I didn’t get any notification. Lesson learned.

My gearbest app also told me about it. I understand not everyone needs or has this app, but it can be a useful one for shipment tracking, status update, points, daily logins, games,. …

I hope you haven’t lost too many points, you can get a few points when you write reviews for purchases.

It’s either discount code or points you can use on an item. And we’re quite familiar with discount codes here… So it’s best to use them on flash sale items, which isn’t always possible. I did loose over 900 points, but then again all items I purchased last year from Gearbest were really a good deal. If I knew this a week ago, I was “forced” to purchase something, which wouldn’t always lead to a happy purchase no matter how low the price. So there’s no harm done, besides the psychological ooh I lost so many points.
… But next year I will probably force myself to buy something. :smiley:

Now that you can’t use points with sales deals , it is not such a great deal anymore.

Hi Gearbest-team,

Since a few days I can`t order Li-Ion batteries because there is no shipping option to Germany !?

A few weeks ago i could order and GB shipped by “European railway” to Germany.

Is there another shipping method available?

Regards
Carsten