Well, it gives me the page of order tracking. I don´t have tracking numbers for that order yet.
HOWEVER: when I first log out, then use your link and login again -> my account, I get a different list of purchases which includes the transfer from week ago.
Thanks! This is strange... New account manager does not have all other orders I have made in the past.
Back in mid-June I ordered a small, very cheap pocket-knife. Come mid-August I hadn't heard a thing. I put in a query with DX and essentially they couldn't say when or if the item would ever be in stock. So I asked for a different item. After 2 days I got an email saying this item was also not in stock, although the site indicated otherwise. So I asked for another different item. Guess what? Out of stock. When this happened for a third time I just asked for a refund. However, more than 60 days has passed so they couldn't refund via PayPal. Then I got the following email:-
Dear customer,
Have a nice day!
I have kept $3.64 usd as store credit for the order,please note,thanks for your support with DX.
If you want to use your store credits, please follow the steps below:
You make an order on our website and fulfill the payment.
You contact us and tell us the new order ID and the old order ID where your store credits were coming. Meanwhile you may tell us which items that you would like us to add to the new order.
We will add the items for free and arrange the shipment for you.
And if necessary we can also refund you the amount of your credits in the new order.
You may contact us if you have any further questions.
What?!
At this point I lost the will to live. In fact I'm writing this from The Beyond.
Make of this what you will.
A short time ago I experienced my first issue with a purchase from DX via PayPal.
Amid the PayPal sequence (standard checkout), PayPal sent up a screen saying that it had timed out (although there has been no delay on my side) and that I had to login again, which I did. The payment procedure continued from where it previously hung, but when completed, I received two pairs of email showing that I had effectively ordered the same item twice. I promptly cancelled the second order and got a refund notification in about a week.