Matjok. That's a bit harsh! I for one understand your frustration, as you well know I to was given the runaround. But Give Summer some credit, she has come here and responded as best she can, I have no doubt about that. The problem we have here is not with Summer it is with DD. I know Summer works for them but she is still a human being.
I mean no offense to you Matjok. I just read what you were saying and thought 'it's only a flashlight'.
Summer I will be the first to say it here, thanks for your help. I appreciate you are getting a lot of trouble here and are dealing with as best you can.
But if I can make a suggestion. I understand there was some crossover between sales promotion and price rises, which has caused some problems. I would strongly urge Dino Direct to 'make good' on all the orders that should have been sent out. I am sure it's not going to bankrupt them and there is a lot of business to be had on a forum like this. I for one am shocked at the money some people here spend on flashlights. I am also sure it would not take very long to get your 'AVOID' status transformed into 'Recommended'. that is if DinoDirect are serious about being in business for a long time.
Sorry, Marcl. It is just that I have zero tolerance for dishonesty. I hate being lied to, and sometimes I just get carried away..Sorry.
You are right, it is only a flashlight. However, I will try to bump up the "Dino Direct AVOID" thread whenever I can so members have a constant reminder of who they are dealing with...
lets forget about the past and make a fresh start with removed AVOID-label. give everyone a new fair chance. no more errors or lies from DD's part, and more patience and understanding from us budgees. DD has proven to me that they are no scam. they do the best they can, i am sure.
Well, it was never meant to be a personal attack on Summer. It it looked that way I am sorry.
I do not agree with you on DD not being scammers. My point is, whatever happened in the recent past was by no accident. I believe the customer service had to give out false information probably because that was what they were asked to do. Too much of a repeated pattern to be an accident or coincidence.
I agree 100%, that what they have done recently is from instructions given to them. It is bad business and not ethical. But I do not think they are not out and out scammers. They have made some terrible decisions and i'm sure they did not expect the backlash they got. I just hope they put it right, because I would rather have them as not. Providing they get their act together that is!
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