Just received mine (registered) in two small boxes. But I'm a little bit shocked!!
@ first I was thinking it was a big mistake, because of there small size and because they where totally whet and damaged!!
I could peel off the whet carton with my bare hands like butter and was very surprised to see the GT head totally free/loose in the whet damaged carton, withoutadditionalprotection!!??
What where they thinking while packing those boxes!!?? That is totally crazy!! This is the complete opposite as in those pictures with those nice protected boxes!!
The other small package was also whet/damaged and contained only the tube with battery holders inside, wrinkled in simple plastic foam and on the bottom a totally whet manual :/
OMG… how could they do this… until now we only saw photos of nicely packaged lights??? :rage:
I hope your light survived this torture and wasn’t damaged?
Packing a rare and expensive flashlight just like that is totally not the fault of Belgium post. That it’s being whet perhaps but it isn’t even raining over here, so could be when picking of the plane…
Even if they opened the package (witch they didn't) it should not matter. You don't ship expensive goods unprotected in just a cheap carton box, period. That’s not only crazy but very respectful to the buyer!
Those first boxes (with the drop test video) looked very good, this however looks very bad :/
Ok, i thought it was the impact of the wet box, but i understand that there is no padding at all (as the DHL parcels came fully padded)
I agree, that is not the way such a light should be sent.
Did your light get any damage? or was it only the boxes?
Hopefully it works well and didn’t suffer any damage.
I dont mind some damage on the box, ad long as the light is undamaged. Hopefully they both come clean, we’ll see i will keep you posted.
On the printed label -> Date and sender signature : 2018-02-08
Tracking starts with -> Asendia Hong Kong, Mailed : 2018-02-12
Received today in my mail box (didn’t have to pick it up at the post office) : 2018-02-20
That's also exactly the first that came up to my mind :D After immediate inspection of the ‘head’ (I could easily grab it true the whet carton), I only noticed it was a bit whet on the outside (anodizing) and very cold. But NO scratches, NO bumps or NO broken glass whatsoever! I (or should I say THEY) was very lucky it didn’t got damaged in any way. To know that the only protection was the thin plastic peel-off foil over the glass and just sitting freely in a cheap carton box (barely bigger than the head itself) is just BARE LUCK!