ThorFire Official Deals- Save 45% on 500 Lumen TG06S flashlight($9.89), 6th Dec 2018 Updated

3.3 - 3.5 mm.

will finally receive my 10 lights on Sunday (shipped from China-USA-Trinidad.) Will post what was received then.

Tnx!

All ten of my lights are the crap lights with extra spacers, double ‘O’ rings and too deep pill section.













Editing

Yeah, mine were like that. Wondered if I could just get a reflector to fit, but got refunded 1 of my 2 orders instead. So will have to find/make either a spacer to fit, or get a reflector to fit. VW mentioned an M2’s reflector, but that’s OP and I’d prefer SMO.

Anyone know offhand the dimensions of the good/M2 reflector? Maybe I can grab a bunch from FT or wherever.

Obvious choice would be another thin piece of copper under emitter MCPCB.

Another way to remove the rattle if your stack is too short is to remove the bezel and sand off the top of the head. You can make up some room but don;t go too far to loose the seat for the o-ring that is on the bezel.
Could also use a thicker o-ring under glass.
Or double up the glass with a layer of silicone oil between them.

That’s my least favorite option. :smiley:

I was thinking of a thicker or extra o-ring, but I guess the other options are doable. Tnx.

Dear BLFers and all customers,

This is Barry, product manager from ThorFire. We are really sorry that some customers received bad VG10 flashlights. We looked into this issue and found out 53 short reflectors were made due to wrong operation but the leader of quality control department resolved this issue in his own way without reporting to factory director and me. We fired the leader and upgraded the process of quality control to make sure this issue won’t happen again. Meanwhile, VG10 model is discontinued and will be replaced by upgraded model VG10S.

For those customers who received bad VG10 lights, we refunded the money. Furthermore, we will send VG10S lights as replacements when it’s available. Please make sure you contacted us. Thank you.

Sorry again for all the inconveniences.

Regards,

Barry
ThorFire Team

Barry. I’m sorry this issue happened but I am GRATEFUL for your communication and response! You as an individual have my trust!

(The reflector of my batch was exactly the same as the reflector from a good light. The issue is that the shelf was a lot further away (deeper and thinner) from the bezel so with the same reflector, spacers had to be added to make up the additional space.)

Thanks again!

Full refund and a replacement light?

Kudos to Thorfire for going above & beyond to fix the issue.

I wasn’t part of the group buy but the company has moved to the top of my list.

well, i just received my VG10 replacement in the mail today. guess what? I got another bad VG10 as replacement.
i guess i will email them again.

so, there are 53 “limited edition” VG10 and i got 3 of them. LOL.

It’s very good of you to offer both a refund and upgraded replacement, it’s really going above and beyond. Thank you for taking care of BLF, honestly I would be happy just to be offered a group buy price for the upgraded VG10s. Best of luck with that and even more looking forward to the Q8. :slight_smile:

I have a defective switch in one of my VG10. Thorfire sent me a replacement light!

Excellent service Thorfire.

Nice going Barry/Thorfire!

I haven’t use my chance to purchase VG10 but ThorFire’s response has build my trust on them.

can we have a group guy for the vg10s when it comes available?
or how about the vg15s?
does the vg10 throw further than the vg15? it looks like the vg10 has a smooth reflector.

VG10 should throw further with the larger head and smooth reflector while the VG15s has an orange peel reflector but it has more output (over 1000 lumens vs 800s on VG10) so it’s pretty much a wash. Both pretty close to my eye… VG10 will give you better runtimes at turbo and VG15s is more pocket friendly.

Yes, we will have a group buy for the VG10S when it is available. The VG15S will be on deals soon.
According to manual, VG10 throw Max 280 meters while VG15 200 meters.

April 10th 2017:

1, ThorFire VG15 Flashlight Deal Price:20% off Coupon Code: E2JJG74C

2, ThorFire TK4A Flashlight Deal Price: 20% off Coupon code: EHSQSZAA

More Deals are coming soon. Also you could post what flashlight you would like to see a deal here.

Barry, you’re a classy guy! :+1: Your leadership is confidence inspiring, responsible, and really takes the worry out of deciding whether I want to place an order (and I’ve searched and ordered many of your products recently as a consequence haha). It shows we can trust ThorFire to make it right if there’s a problem, and turn a bad situation to good. Recently ThorFire really jumped to the top of my list of brands to pay attention to for customer service:) I look forward to your involvement in the forums, like the amazing community project BLF Q8, for example. And thank you kindly for taking such good care of us! Truly :+1:
Wishing you and your company continued success, and I’m sure they will with you doing as you do :beer: :wink:

Regarding suggestions for group buy or promo, I’d kindly suggest TK12 primarily, because I have not been able to find any reviews on it, which is odd because it looks like it has some desirable features (Small form factor, USB port with threaded cover, metal switch etc). It could use some exposure :slight_smile: If you are looking for more than one suggestion, I’d add the VG15s or the yet to be released VG10s (which I’m super excited about!).

I was another who got a faulty VG10 from Amazon, and despite the initial disappointment of a non-functional item, the consequent follow up customer service turned me into a loyal customer. :partying_face: