I ordered a BLF GT70 (one of several) and it arrived damaged and the wrong color. This box must have fallen out of the airplane - the head of the flashlight is bent which is shocking given the thickness of the metal. The handling might be the fault of DHL but the color selection is an error at the store.
I have emailed and messaged Neal - awaiting response.
Mine head was bent the same way. Poor packaging.
Neal should improve communication skills for sure.
I imagine many emails he is getting, but that’s the way it is in business.
All should be replied.
Mike
Yep I’ve been stuffed over by Neal too. Been waiting since April. 6 emails later and still no response. Order torch through frame. Spoke to him and he emailed Neal a week ago.oh well flashlight and battery no show $50 down the drain.
Try PMing him on the forum here. He is pretty busy and also has a pretty freshly born baby, but from what I can tell he is trying to do right by people.
FWIW, I’ve ordered a few times from Neal. My most recent was a GT70, and I started getting concerned after a couple weeks and no shipment notification. I posted here and the consensus was to just wait a bit. I did and it shipped a few weeks later. I’ve gotten everything I’ve ordered and in good condition. Apparently the GT70 was back ordered, but wasn’t listed as such when I ordered mine. I would have patiently waited had I known, the deal was good enough to make it worth my time. I just had no indication that would be the case, and my previous orders had come pretty quickly (for the distance traveled). Guess what I’m saying is that its another case of communication making customers a bit uneasy, but in my case everything’s fine in the end.
have a copper fw3a placed order, so far previous orders no issues for me i think this will also not be a problem. it sucks if u get a wrong light or so but atleast he tryied hard to fix any mistakes.
I placed two orders on 8/27.
Both have already cleared customs in Chicago and should be here 9/6 according to USPS
Now hoping they are the right things I ordered!