I ordered the SBT90.2 on 01/07 and it arrived ~01/18 safe and sound, boxed and well packaged. Thanks Neal, this is my 2nd order and both were satisfactory. This one looks like it came from a California warehouse which explains the fast s/h.
In other words, to some on the BLF, its acceptable to post Positive comments in the Negative thread, you’re just not allowed to post Negative comments in the Positive thread.
New guy here, and my first “good” light was ordered through Neal 2 weeks ago. I got what was promised and couldn’t be happier with his communication and product. Great from end to end.
That’s good , hopefully he’s going to contact everyone else who’s been trying to reach out to him with problems.
Nice post ,it proves he is able to contact people despite having got married ,had baby ,China virus etc.
hi
I buy 4 or 5 lights from him
last one was a fW1A.
trying to change the led I make a bad shortcut ……and burn the driver
was upset coz I hear Neal was a bit unresponsive to request
well I pm him on blf ; to know if he have spare driver to sell
he respond. yeah I can send you one for the price of the shipping.
then no news
7 days after that I order a turbo glow gasket
and 15 days later I receive the gasket AND a brand new FW1A
so I think I can say thanks man!
I’ve bought several items from Neil over the yrs.
NEVER had a problem. Doesn’t talk much but does the job with good quality items.
Me happy.
Bit slow at times.
But AUST is a 30 day speshul from anywhere. Anyway.
After a not so good experience in the end he delivered. So I gave him the benefit of a doubt and ordered again no compaliants this time. You dont really need a 100 emails about an order.
Last week I ordered a flashlight from him. I managed to mistake both the mail address and the LED… He answered very fast via facebook messenger and no problem changing both. Also flashlight alredy shipped.
Hehe - I have quite a few items from Neal now. Not many flashlights, but mostly accessories from him. Only one mistake on first order with size of sapphire which he promptly refunded. Getting batteries may be difficult due to shipping, but did manage to squeeze 2 VTC6’s from him both good quality and tests out great. Will not hesitate to order from him in the future.
I now have 20 orders from Neal, the few minor problems were dealt with generously on his part so I don’t really care if he is not always very communicative about the details. This is a better result than any other Chinese company I have dealt with.