I don’t see how this is an issue for the dealer. It’s not like most dealers are opening boxes and fully inspecting everything. Even with type 3 anodizing you can get some scuffed off on various hard square edges through rough handling (multiple bodies in one bin or box) and during assembly. So I understand some people are going to want things perfectly flawless. I can appreciate it when things are but I’m not the type of person that is going to try to sell something or return it just because it’s not perfect on the finish. It should work as advertised. So none of these issues affect the operation in any way shape or form. That’s the bottom line.
I have to admit, I am a person who wants to have a perfectly looking light. Especially if it costs more.
Yes, it is technically 100% fine, it is working and everything, but… Okay, let’s be honest, how many of us actually use a flashlight without a holster, scratch it, and generally don’t care about its condition?
I have 9 Fireflies lights. 4 E07’s, 2 PL47’s, and 3 ROT66’s. All of them were great and work perfectly, couldn’t find any faults other than I wish they used a bigger/stronger O-ring.
I definitely agree, scratching or damaging one of my flashlights, (or cameras, or bicycles, or etc) affects my mood for at least a couple hours and permanently detracts from the item damaged.
I guess function is the “bottom line” if you use your lights exclusively as tools but many of us flashlight enthusiasts and collectors love and enjoy the design, capabilities, and aesthetics of our lights and having them in good condition even appearance wise is important to us. I have several lights I use most often to avoid wear and damage to my favorites. The favorites are taken out for fun and experimentation on a walk etc.
Then there should be a disclaimer, “warning the lights might look worse of the actual product u will recieve vs the photos shown in the webpage” That too me is not ok… even cheap convoy lights dont have this problem for a budget light 20$ish price i could accept such flaws but not when its more then double that…. its just bad quality overall and seems not to have improved since last time this was brought up that they have so so quality testing….
Still nothing from Neal, he is at least consistent with 'his' customer service. I have since discovered more issues with other items ordered from him such as the HTP Works glow button for FW3A not fitting in one of two FW3A's I own which was rather irritating.
The better news is a representative of Fireflies has contacted me in order to replace the head, now waiting on a response, can't say I'm filled with confidence though.
I have around 10 ff lights and even the discounted factory 2nds look better. The electrical flaws in them were taken care of eventually. I even received a new replacement without having to exchange the original. If you buy several lights the sting of waiting for returns, replacements and warranty repairs is reduced when the others keep you company until it’s return.
I have two FF lights, only really noticed issue on the ROT66. And there, the issue was minor with the threads and the cut just outside the threads in the inside was marred badly (just cosmetic), I just smoothed the latter a bit with sandpaper to remove jags (I always smooth the edges where battery goes in anyway). The thing didn’t want to lock tight enough to turn on the first time, but it seems to have broken in with use.
QC is lacking given the somewhat high price, but it’s not a bust if it’s just cosmetic imo
Still nothing from Neal approaching 10 weeks since raising the issue with him.
Fireflies are also ghosting me and no longer responding to my emails, Jack June from Fireflies has lied on three occasions where he said a replacement unit will be sent to me and I will be notified of the tracking details. This has not happened and now 8 weeks since Fireflies initially contacted me.
Fireflies is on a list not to buy anymore lights, its sad they still havent improved. I hve one e07 that thankfully works that i bought from Neal one year ago, but i wouldnt buy more FF Lights today really…
Fireflies QC is no good. I hardly ever use my E07 and one day I went to use one of them quit working or only working in muggle mode.
After some troubleshooting I believe I have a bad driver. It turns on, ramps up and down, but no other modes. Its like stuck in muggle mode. Anyone know where or who I can get a new driver?