It is not normal, I have sent you an email for phone number 2 months ago, there is still no reply yet, please reply to the email with phone number, so that we can send your order via FedEx asap.
On the other head, it’s more efficient to send us an email if you have any issue, we will reply you within 24 hours time frame.
For the FedEx shipping, it always requires phone number and street address instead of P.O box, otherwise the order can not be shipped.
Usually, we will send several emails to ask for the phone number, and sometims the emails may go into the junk mail box, and we do not get any reply from the customers, then this order will be stuck there as long as it takes, until the customer contacts us.
I love my D4v2 and I have the 18350 tube for it. To make it even smaller I’d reduce the head diameter to match the body diameter. Next thing after that would be go to 16650/16340 format. I’m not keen on the 14500 concept unless it’s dual fuel and tiny. And I think that doesn’t fit in with Hank’s general approach of making lights super powerful. I guess we will see.