I had never problems with customs(I get hundreds of packages from Asia every year), that depends on where you are.
They also just need some days for their work and if I have to pay tax I just need to send the Paypal invoice per email to them and will get it 3 days later with the normal postman…
The only thing I wonder are the stickers with productsafety marked…?
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My experience with parcels is from gearbest, different vendors have different results, bpost was the fastest(10 days) untracked mail I ever had and it was through GB, Even tracked post takes normally 3-4weeks minimum. HK from GB was or is slow.
I have not ordered with NLpost from GB but I do order from banggood with it all the time because it is the fastest cheap option.
Thanks for your suggestion, indeed our site has already have AuPost to be chosen, but this manner is not included in free shipping, for AuPost you may need to pay the shipment fees.
All thanks for your kindness!
It’s my first time to order with you and it hasn’t been the best experience. I ordered the brass C8 pill along with HKJ’s recommended power bank . I didn’t realise that you guys had split my order and I have received my C8 in about 14 days of you shipping it. I was never informed of the order being shipped at different times. Now, the tracking number provided simply does not work. The power bank has not arrived and I am afraid that it won’t come here in time as I am flying out on Friday.
I just registered to comment on how horrible gearbest’s chipping to the USA is. I ordered around 5 weeks ago, took 2 weeks to “ship.”
No way have they shipped my package. 15-45 days? Is that a joke. What sort of carrier takes 45 days to get somewhere besides the fucking Pony Express? Are they delivering my package on foot or something.
I finally gave up on your shipping and filed a Paypal dispute. That was a while ago, I think we’re at almost the 2 month mark now.
How it can take 2 months to get to Hong Kong is beyond me. Or why you charged me $5 to ship the replacement with tracking when you usually charge $2 for tracking.
Dear, I’m so sorry that this issue confused you, and made so much trouble for you, do you mind PM with your order number, so I can check it for you, thanks!
Dear, I’m so sorry for shipping issues, but could you please PM me with your order number, so I can check it for you to find the reasons! Hope it can make you feel better.
How can you call a complaining customer “dear”? Just shows how insensitive CSgearbest is to their customer’s complaints. Regardless if this was a single person’s honest mistake or GB’s standard reply template, it does not come across right.
Hi strongest2004,
Thanks for pointing out this, and really feel sorry if I called you in this way that upset you, but if you have any problems with the parcel, please be free to contact me, I sincerely want to help. GB has many places need to be improved, hope you can give us chance to show our improvement!
order was placed on 09/12/2014 and it is STILL in processing stage. They still claim that the item is in stock even though they did NOT ship my item yet.
After I asked them to upgrade the shipping method to compensate for the delay caused from their side, they are asking me to pay $11 extra to ship with DHL.
As of writing this, 14 days after order is placed and GearBest still did not ship the item.