Wrong batteries

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cehowardGS
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They send the wrong item, IMO, it is THEIR fault. They should send correct item, and customer keeps mistaken item. Why? Because customer didn't do anything wrong, and it would be too much trouble to put the customer in another situation. Unless they arrange for pickup, customer should keep the mistaken item.

70+, Old, Dirty and Fast..

kramer5150
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picrthis wrote:

Yes it is an odd thing to do for sure.....I just wanted what I originally ordered and this "deal" allows that to happen w/o spending anymore cash that I shouldn't have to.  As for shipping dangerous goods, while I agree with you in principal, let me point out if I sent them back to IOS @ their exspense I'd still be the shipper, plus the new exports rules would come into play.  So while this might not be the ideal way of getting it done, it should work out in the end.

 

Correct... however, in that case you are not *voluntarily* shipping them back, you are shipping them back in order to correct *their* mistake in shipping you the wrong item.

By volunteering yourself as a USA distribution point (of sorts) for a future transaction, I speculate (key point) that US trade laws will see you as a responsible party in the event of property damage or personal injury.  Its something to consider... thats all.  Good luck in whatever path you choose.

rikr
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kramer5150 wrote:

picrthis wrote:

Yes it is an odd thing to do for sure.....I just wanted what I originally ordered and this "deal" allows that to happen w/o spending anymore cash that I shouldn't have to.  As for shipping dangerous goods, while I agree with you in principal, let me point out if I sent them back to IOS @ their exspense I'd still be the shipper, plus the new exports rules would come into play.  So while this might not be the ideal way of getting it done, it should work out in the end.

 

Correct... however, in that case you are not *voluntarily* shipping them back, you are shipping them back in order to correct *their* mistake in shipping you the wrong item.

By volunteering yourself as a USA distribution point (of sorts) for a future transaction, I speculate (key point) that US trade laws will see you as a responsible party in the event of property damage or personal injury.  Its something to consider... thats all.  Good luck in whatever path you choose.

I have the same thing happening to me right now. I ordered a Cyclone and I said I wanted the raised top to go with them and I ordered 5 of them now don't you think he should of said hey those don't work in the C88. Weird thing happen today my order shows up and there's 3-raised top 2-flat top I emailed Hank and said hey these batteries don't work except for two of them. First off I ordered 5 of the same battery, So he said since I made a mistake on my order would you mind shipping those batteries you have over to so and so.......  What'going on here?

 

 

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edc
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Although its not ideal- I would probably do it as a one off

 

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kramer5150
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I think you guys should  contact hank/io with your concerns.... Give him a chance to accept responsibility and make it to your satisfaction.... Good luck!! 

stevetexas
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Hank Wang of Intl-Outdoors is a Businessman.....and he is a real life member of BLF.

Part of him thinks like a typical Businessman and part like a BLF guy who thinks that we all help each other out.

Maybe Wink

Anyway, he has more Flashlight Sense than a lot of dealers.  I usually cut extra slack for a small businessman trying to get going.

rikr
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kramer5150 wrote:

I think you guys should  contact hank/io with your concerns.... Give him a chance to accept responsibility and make it to your satisfaction.... Good luck!! 

I did and it's all good...

 

 

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