Public apology to Nitetorch.com

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Old Frog
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Joined: 02/05/2020 - 14:02
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Location: Texas
Public apology to Nitetorch.com

I ordered an Acebeam K65 from Nitetorch. It was faulty so I requested a replacement or a refund. They offered a refund but doesn't want the light. 3 weeks later nothing happened so I complained. They said they refunded the money back in Feb 8 so I went through my bank statements looking for it and it wasn't there.

Then I noticed something, where's the debit for the light (never mind the credit)? I asked Nitetorch to provide me their credit form me. They sent an attachment showing the refund.

To my sister's account. 

It all came back to me. I used my sis's card instead of mine. She got the refund so I told her she owe me. She looked in her statements and there it is.

I owe a big apology to Nitetorch.com and they have been respectful about everything.

Gotta call off the dogs. 

netprince
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Location: Virginia

Thanks for posting, nice to see some good customer service.

Hank33
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All’s well that ends well. Smile

Old Frog
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Location: Texas

True dat. Now what to do with that light? I hate to toss it but it doesn't look repairable.

tempo
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the K56 is not faulty.

user error

G0OSE
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Old Frog wrote:

True dat. Now what to do with that light? I hate to toss it but it doesn’t look repairable.


You could either repair it, mod it, sell it or do a giveaway. Smile
forsh
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im sure someone could mod it or repair it for you pal

https://www.facebook.com/groups/163189738353433/?ref=share
Join my Facebook FW3/4/1 selling and buying group guys

Old Frog
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Location: Texas

It's used so I don't know how used it was.