sb56637
November 4, 2015, 6:51pm
77
bugsy:
I noticed there are very many threads that advertising GearBest in the title including a bunch that were started by GearBest. I mentioned it to sb, but he said that they didn’t violate the rules.
I personally find it troubling that there are so many threads advertising GearBest as they are widely recognized as one of the worst (if not THE worst) sellers of flashlights.
Unfortunately they are also one of the biggest vendors that frequently offers insanely good deals. Without banning them entirely, I don't see a way to avoid them generating a lot of buzz. For the record, this is the current GearBest rating page that I myself maintain:
sb56637:
Pros:
Nice selection of chinese and name brand flashlights
Live chat support available
Customer service rep active on BLFGood site organization and product category filters
Order system shows a photo of the shipped package
5% off coupon for BLF: GBBLF
Cons:
Extremely slow turnaround times to fulfill orders
Frequent issues with orders
Extremely poor customer service
Many reports of much slower than average delivery and missing orders
Requires paying extra for tracking and order insurance, and won't offer full compensation on uninsured items
Problems caused by splitting orders into multiple shipments
Sometimes incorrect stock status of items, sometimes sells unavailable items
Some grossly inflated lumens claims
On at least one occasion GearBest customer service told a user to delete a negative comment in order to receive a refund.