PLEASE BECAREFUL OF ARMYTEK
I’ve been one of their biggest fans in the past and often posted about them. I bought about 40 Armytek lights mostly used for testing purposes. Recently I ordered the Barracuda Pro from them and they shipped me the Barracuda Non-Pro. Because they looked identical, I didn’t know I had the regular. I ran the test and found the output to be far below spec so I emailed them to report the defect hoping for an RMA.
I was speaking with Olivia Brown. In the beginning when they knew I bought so many of their lights, she said, You’re our VIP-client and I’m your personal manager! Once I reported problems, I get no replies from this “personal manager”. They ignored me for over 2 months after repeated emails. Then I mentioned I just found out the one Armytek sent me is the regular and not the Pro version and she finally answered and said I have the light for over 2 months so they’re not going to send me the Pro version I ordered.
WTF, Armytek. This is how you treat one of your best customers? I’m never going to buy another Armytek light and I warn anyone who intends to buy their light, if you have problems, ARMYTEK WILL IGNORE YOU.