bearmde1,I let the CS resend you one.
That is excellent customer service!
From Post #0 of bugsy36’s BLF A6:
8/31/15:
For those that are having issues with their light, you can use this email address: heyanqing1@banggood.com
That is directly to Neal’s assistant. They will help us get any problems ironed out.
After numerous tries at fixes recommended on here, and after submitting a video, Banggood came through. They responded very quickly, and they are sending me a replacement light. I am very pleased with the response, and the ending result. Kudo’s to Banggood Customer service. Thanks for all the support.
it is really nice to read how helpful you all are. merry Christmas one and all.
Thanks to DB CUSTOM. This man fixed my light. He diagnosed the problem and took care of it and then shipped it back to me. I truly appreciate his work. I only hope someday, somewhere, I will be able to return a favor. (Although…it will probably not be light related…lol). I still love this forum…
Agreed! Dale is quite the stand-up guy. We are lucky to have several great folks like him here. It’s these people that make this such a wonderful forum!