coolperl
(coolperl)
September 24, 2017, 4:50pm
3361
Hello Gearbest!
Is there any coupon I could use for Xiaomi Wiha tool set (sku 222783201)? It’s 28$ now. I can buy it for 25-26$ on other china sites, but I would like to use Gearbest, because your shipping and payment options are more convenient to me.
Tally-ho
(Tally-ho)
September 24, 2017, 5:12pm
3362
Yes, it’s pretty unfair for the one of gearbest who do his best here to bring great promo here days after days and renew some promo codes when they expired in a second.
JLAu
(JLAu)
September 24, 2017, 5:42pm
3363
If u think its worth to buy then buy if not then dont very simple, dont make it too complicated lol
JLAu
(JLAu)
September 24, 2017, 6:09pm
3364
Dear gearbest can you give a below cost deal for this?
http://www.gearbest.com/gimbal/pp_620374.html
gearbest
(gearbest)
September 25, 2017, 1:03am
3365
Sirius9:
Welcome to my world mate, I pay for shipping I think almost a year now, even for cheapest $1 toys there is at least 2$ shipping fee.
I just ordered one more S2+
paid $9.26
but hey, it is what it is, still cheaper than in other shops :innocent:
We will try our best to find best effective and efficient shipping methods for us all, hope you can provide some good advice to Gearbest.
gearbest
(gearbest)
September 25, 2017, 1:15am
3366
casi29061965:
Hi Gearbest-team,
Today I have to pay for shipping to Germany too !
There was no free shipping option to Germany !
Could you check my order: W1709221218456929 ?
Greets
Carsten
Hi, Dear Carsten
I checked your order.
Although I am not the Germany Marketing Manager, But I’ve noted and shared info with my team members as Germany Marketing Rep.
We will survey from 2 main aspects:
1. Products
2. Shipping company
Thank you for your feedback:)
gearbest
(gearbest)
September 25, 2017, 2:39am
3367
Yes, power banks and cells can not ship to Australia Now.
The AU Team are doing their best to open new shipping methods.
User requirement is the most important direction for us to make improvement.
gearbest
(gearbest)
September 25, 2017, 6:21am
3368
Speadge:
There’s no logic in GearBest shipping fees from customer point lately. The smaller/cheaper/discounted thing is, the more I pay for shipping.
So wherever I see some budget items discounted with coupon code I can be pretty sure that shipping fee will be pumped up and they will partially compensate discounted price with increased shipping fee. This become most obvious with heavily discounted things as Nitecore tube, where with good deals they doubled shipping fees (for so small lightweight things).
Example of two recently discounted items:
“UltraFire 18650 Li-ion Battery Charger”:
Price: 1.94 USD (with coupon code)
Shipping Cost: $3.20 to Slovenia Via Unregistered Air Mail
“Ultrafire U - F11 Cree Flashlight”
Price: 9.31 USD (with coupon code)
Shipping Cost: $3.22 to Slovenia Via Unregistered Air Mail
For comparison with deals above randomly picked (no coupon code) Convoy C8 shipping cost $0.63 and UltraFire C8 shipping cost $0.85 to Slovenia Via Unregistered Air Mail.
Or even less logic:
Nitecore TIP shipping fee: $1.16 (BLACK, GOLDEN, GRAY, SILVER) - via unregistered mail
Nitecore TIP shipping fee: $2.28 (BLUE, GREEN, RED) - via unregistered mail
So may we assume that blue, green and red Nitecore TIPs are more expensive for shipping than black, golden, gray and silver?
No logic at all, I checked, it must be a Bug of the new system upgrade.
I have applied for further check by the R & D Team, hope they will give me proper answer back.
Thank you for thousands times, If we checked,Gearbest sites do exists such bugs, we will make instant compensation for the shipping difference price.
Thank you again for your feedback.
gearbest
(gearbest)
September 25, 2017, 2:28am
3369
Hi, some areas’ shipping cost of cells are higher than history price.
The shipping company has less packages for cells last week than usual, so they announced they would keep balance point to such a case.
Our price system is auto-adapted on the basis of cooperative companies.
Sorry to bring you such a terrible thing, we now, come back to work, and give feedback instantly to relative department, hope you can check, later.
gearbest
(gearbest)
September 25, 2017, 2:37am
3370
Hunter:
You guys are lucky that shipping restriction on any kind of batteries did not affect you, you can still receive them, I don’t, from september 2016, I would be happy even to pay 2-3$ for shipping if they just could deliver them to me…
Hi, Dear, would you mind letting me know the country info of you by PM.
We will keep tracking of new shipping ways, and keep you informed as soon as we can.
Best Regards,
Gearbest:)
gearbest
(gearbest)
September 25, 2017, 2:48am
3371
Tally-ho:
…It would be better to have a “coupon box” for each individual item for entering a code when available. You could then order several items if you wish to reduce shipping fees.
With their cart, you can only use a coupon at a time, forcing you to make several individual orders. I hate this waste.
It is a good idea for the coupon usuage improvement, we have discussed for several times, and the program is on the processing.
Thank you for yor sharing useful info and advice with us all:)
gearbest
(gearbest)
September 25, 2017, 3:03am
3372
Lightbringer:
In staggered flash-/coupon-sales, where one starts at 09:00, another one at 14:00, yet another one at 21:00, if you want to get one of each but not risk having the earlier ones run out, that means putting in 3 separate orders.
Hi, Dear, we set three times of coupon effective code for different timezone customers.
Only Below-cost Deals are limited: Max Per Order: 1 piece. Hope you can understand.
Lightbringer:
As mentioned, you can’t combine multiple offers into one order, so right there that almost forces you to order each separately. So a phone-holder for 99¢, I can pay extra shipping to almost triple its price, or just pick the free shipping, and if it comes a month or two later, hey, I only got it for a buk, so I can’t complain.
Which shipping way you choose, Dear Lightbringer?
For USA, pure cells shipping fees might be higher, but other items do not have any bad effects, Dear.
Do not worry, we can check the same item’s history price for you, hope you can share the link or sku of the item by comment here or PM, thank you very much:)
gearbest
(gearbest)
September 25, 2017, 3:15am
3373
Yes, Dear, I agree with you, as a customer, we tend to be compare-to-buy, so do I.
What Gearbest can do next? we try to make adjustment and make further negotiation about the shipping companies.
If shipping companies have any business change, they will let us know 1 month or more in advanace. So that we can put proper & stable shipping ways replacement into first consideration.
Thank you for your comment here and let us knoe the deep influence of the issue.
Best Rgards,
Gearbest
For cheap items, whatever happens to be free shipping, mostly it comes up as Azerbaijan Post. No complaints, I seem to get them just fine in a month or less. These are items that are cheap and that I don’t have any immediate need, so I can afford to wait.
gearbest:
Do not worry, we can check the same item’s history price for you, hope you can share the link or sku of the item by comment here or PM, thank you very much:)
I’m not sure what you mean. I have no complaints about it, neither price nor shipping. This was the cellphone holder for 99¢, with a suction-cup on one end, and a little gramba on the other end to hold the phone. It was cute, figured I could use it for something (camera, pen, anything), so went and ordered it.
gearbest
(gearbest)
September 25, 2017, 4:03am
3375
Hi, Dear
Our extensive range at wholesale prices covers:
Consumer Electronics and Gadgets, latest Android phones, tablets, ultrabooks, mini PCs, RC drones, Arduino, RC toys, and more.
Major categories also include: Home & garden, outdoor survival, sports gear, toys and hobbies, DIY, and watches.
We also feature an extensive fashion range of cool apparel and geek-friendly clothing.
Our products are perfect for gifts, families and friends.
It is Gearbest’s great honor to invite you here to know something about us: https://www.gearbest.com/about/about-us.html
Thank you and have a nice day:)
Tender
(Tender)
September 25, 2017, 4:06am
3376
gearbest:
Hi, some areas’ shipping cost of cells are higher than history price.
The shipping company has less packages for cells last week than usual, so they announced they would keep balance point to such a case.
Our price system is auto-adapted on the basis of cooperative companies.
Sorry to bring you such a terrible thing, we now, come back to work, and give feedback instantly to relative department, hope you can check, later.
Thank you being responsive and looking out for us. I check the Gearbest deal threads regularly. I often do not have a pressing need for the things/(deals) posted. But, it’s nice having extra backup batteries and power banks, etc. So, when the price is right it’s a good opportunity to stock up (holiday season is around the corner too). Throw in a nice flashlight deal and I’m all in.
Keep up the good work.
gearbest
(gearbest)
September 25, 2017, 4:14am
3377
Tender:
Likewise, in fact, I now favor the other vendor popular on this site. Gearbest even with upgraded shipping often takes longer to arrive than free shipping from the other site. I’m still waiting for a few things to arrive that I’ve ordered in early july.
Dear, hope you can enter the support center, to ask the deadline of your package delivery time. If over the time, then you should protect customers right to ask for compensation.
gearbest
(gearbest)
September 25, 2017, 4:21am
3378
Jerommel:
Well, i’m holding off my order until things are cleared up.
Maybe it has to do with the shipping companies, maybe it’s not subsidized any more, too many Paypal claims on unregistered mail, who knows.
Thank you, Jerommel
To give us a chance to make things clear.
The shipping companies are pretty okay.
We have just several countries price has been changed.
Actions now are taken to the tech end and systems, do not worry.
After confirmation, we will announce here.
Thank you for your time:)
gearbest
(gearbest)
September 25, 2017, 4:31am
3379
LightRider:
You guys have bad luck. Gearbest has always come through for me and there is no where else on the web where I can get this stuff for these prices. It’s simple, just use free shipping and be patient. It all comes, if not, it’ll get straightened out. Some people say gearbest rips them off but when pushed to hear the complete story, the buyer almost always has misunderstood the processes or has had unrealistic expectations. Anyway, my total order number from gearbest over the past three years is getting up there. I’ve not once had gearbest rip me off, over charge for shipping(in fact they undercharge), or fail to resolve an issue. I only speak as I don’t want gearbest to think their deals are being taken for granted, or our rep to feel unappreciated.
-So, especially if you are new to the forum, You may not have been around long enough to pass judgement. That’s all I’ll say…
Thank you so much, for your kind understanding to Gearbest and Gearbest Rep.
To be frank, We actually do not have insatant logistic info from suppliers companies or inner compannies.
We collect info from you all, and then ask, ask and ask, keep tracking and tracking.
Dear all, thank you for your feedback. Where there is you need, there is our effort direction.
Thank you all, for your warm support:) We are ready to find solutions.
Kind Regards,
Gearbest Team
gearbest
(gearbest)
September 25, 2017, 4:33am
3380
Jerommel:
Strange thing is, unregistered shipping (normally free) is €4.01 now, and “Belgium registered airmail” is €3.29.
It’s not a high amount, but when you want to order €20 of products, it’s 16.5% extra.
Hi, Dear
Would you mind letting me know the item link you test and your Gearbest register email?
Thank you very much for your help:)