Gearbest: Lots of orders missing, looking for advice

It is now the full 60 days since I ordered my Olight S1 from them when it was on the mega offer price. Since ordering it I have had many other deliveries from them including three other four other Olights the O’pen, S15R and two S30’s all of those other lights came within 30 days.

Just so I can mention it to them when I email my query about the S1 have any of you guys who ordered the S1 at roughly the same time as me had one delivered yet or have they all gone AWOL?

Still waiting for my s1, two months on the 17th

Presterjohn>

Mongoose>

What was the shipping method ?

China post, free shipping

I have had 5 refunds via PP on GB orders from August and September. All had a tracking numbers that were unregistered ?? and untraceable, apparently. I call BS on them and wont deal withe them again. All of them were on "great deals" ,maybe they only shipped the ones that people could actually track.

Well, well, not very surprising…

I’ve got two other ‘great deals’ outstanding, a nitecore hc50, two months on the 18th and a warboyh3, two months on the 21st. Not feeling too optomistic!

I ordered one VP4 Charger for 20,59$ on 08. Sep., shipped on the 10.Sep with China Post Unregistered.

Not arrived yet!

I asked for delivery informations and got this answer:
“…shipping method: CNAM,shipping date: 2015-09-10 11:20:48,estimated time: 10-25 business days, …”

Overall, I still expect approximately thirty orders…

5 orders not received, all China post untracked, all shipped mid-end august and first week of september.

I stopped ordering from GB a few months ago. Wasn’t hard to see that things on their end were not improving. Perhaps it will get better in the first quarter of 2016??
If not then to me, they will have become just another insignificant foot note in history like Manafont and Dino dung.

I hope you get banned from this forum. How come Ive ordered literally hundreds of items over the years and yours is the only store which magically does not ship, and magically never arrives.

Why do I order things from Ebay WITH FREE SHIPPING, and they arrive in 2 or 3 weeks?

Now you put us on your black list? LOL, this is too much, get serious.

If your tracking is so important add it as mandatory to every order.

I take free shipping/no tracking options from other vendors and always receive my stuff. Its just your flakey store with the problems.

I have one PayPal claim in process and will do 2 more next week probably. PS, yes its been over the 80 or 90 or 100 days…

Actually there’s an answer to that: eBay offers a bundling service in many countries, then ships everything in one big box internationally, quickly.

https://www.google.com/search?q=ebay+bundle+international+shipping

That’s utter nonsense. Why would you give such an answer when you obviously have no experience with this matter whatsoever!? The envelopes/packages and envelope marks of china/hk ebay sellers are absolutely identical to those from independent china/hk shops.

There IS something shady specific to only Gearbest free shipping, like it or not, but that’s a fact.

:~
So they actually paid you for a good review??? :open_mouth: :open_mouth:

Nope, I was not paid to do reviews.

Ive said it, unlike others, and will say it again - I was approached by them asking if I would share my positive(at that time only experience with GB that I had was positive) opinion on few review sites.
I agreed not knowing and not caring if I would get something worthy in return, I saw it as a form of cooperation, I was satisfied with how they handled fake S2+ case and didnt expect anything much from them, cool, you fixed the issue, thank you for that.

When I was done posting my opinion about my transaction with GB, they sent me message telling they will give me 2000 points for my time, which was nice bonus during spending on orders in their store.

I would never buy from them as much as I did if I had to pay in full without their flash sales and coupons and GB points given their slow processing, slow shipping time and lots of undelivered orders.

I have 3 orders outstanding (60 days) with GB. In the same time I have received 13 orders from BG.

I will be using Paypal very soon for a refund. I tried customer service on GB, and I am sick of the kindergarten replies that we all get.

I also have a blacklist just like GB. It is for online stores, and GB just joined that list.

Cheers guys.

I also suggest you guys do not contact GB CS on this forum. Soon as you give them your order number by pm they will match up your username on here with your real name and address.

Just my 2 cents.

Cheers.

I have 3 missing orders and half of another. I tried going through them and opened a ticket but when they replied I couldn’t view the ticket. It just tries and tries to load but never does.

And the risk of that is what?

KuoH

Being anonymous and your privacy.