Whatever you do, NEVER, EVER buy from lightmalls.com. And be careful, because the same company has a couple of other websites. I purchased two CREE hunting lights in June 2013. They are powerful enough, but both lights started blinking off from poor connections. Then the first time I dropped one (from a sitting position so very short fall) the bulb separated and there is no way to fix it. Now neither light works. I have fully charged, quality batteries from a local battery specialist store.
Also, lightmalls did not include the DC charging cord for my i4 intellicharger. I have now been corresponding with ‘Sunny’ at lightmallls for 3 months. Sunny continues to respond with the most insane responses as if I had not provided enough info. I have provided the order number at least 7 times and the STRING of emails has ALL the info. To date, Sunny continues to stall.
Notice there are NO REVIEWS on the lightmalls.com site. Wow, wonder why. These are the most incompetent thieves, wait, they are very competent thieves…very incompetent business people.
Next purchase is from a reputable company with reviews and testimonials.
Of the now 29 emails we have exchanged, here is an excerpt of the either gross incompetence or outright stalling by Sunny. Notice I made it VERY easy and plain and the order number is in every email. I even sent the original order confirmation from lightmalls.com
On Tue, Sep 9, 2014 at 1:14 AM, sales <sales@lightmalls.com> wrote:
Hi billy
Problems:
- The bulb in one flashlight came off the mounting and there is no way to fix it.
Sunny’s response: Please tell me your order number and which model flashlight , so that I can know how to help you .
2. The second flashlight worked intermittently, but now has quit working and will not turn on.
Sunny’s response: Please tell me your order number and which model flashlight , so that I can know how to help you.
3. I received the Nitecore i4 Intellicharger, but the cord to plug into an automobile outlet was not in the box.
Sunny’s response: Please tell me your order number and take some pictures to show me what else do you want .
Best regards
Sunny
Date: 2014-09-05 05:13
To: sales
Subject: Re: Fwd: lightmalls.com: New Order # LM00021252
NO, NO, NO! Please just follow numbers 1, 2 and 3 under Solutions!
AGAIN…
Order # LM00021252
I purchased two Cree lights UniqueFire HS-802 green long range LED MO310
Problems:
- The bulb in one flashlight came off the mounting and there is no way to fix it.
- The second flashlight worked intermittently, but now has quit working and will not turn on.
- I received the Nitecore i4 Intellicharger, but the cord to plug into an automobile outlet was not in the box.
I have two new batteries purchased here that are fully charged so that is NOT the problem.
Solutions to problems above:
- Send replacement part (lightbulb assembly) or a new flashlight.
- Send a replacement flashlight.
- Send the DC charging cord.
My purchase order info is all in this email thread.