That’s nice BG. I don’t know which person is under this account, but you must know that i sent a dozen of mails to Neal about this question of the COMETA, and your colleague reply when he wants to my email… and with no final solution.
The kit doesn’t fix nothing about this project, and i already suggested you and Neal what are the things to do.
I think that all these problems are caused only by you Banggood/Neal, causing too much trouble, and if you want to save your face and name on internet about a trustful company and so on, you should solve this problem in the fastest way you can.
And i mean a FULL REFUND to all users that contacted customer care (with all shipping cost also refund if they have to send COMETA back to you).
I hope that i haven’t to ask again to solve this situation. I repeat: this is caused only by you, because you haven’t followed the requirements that Cyberscudo gave to you months ago.
It’s a scam all this situation and i’m tired of your behavior.
Hello Tom.
On the post #582 I don’t see Manker writing anywhere.
As far as I know, Jaxman could make a Z1 and engrave it CPFItalia (and so on) without writing JAXMAN/JAX.
It is very possible, as you say, that this is an hand picked sample.
Also, there are a lot of ways a bigger pill can fit a smaller driver safely: the driver can be covered, there can be awell done spacer/insulator U shaped.
I’m not expert on this kind of things, but surely the cometa guys bought don’t have so nice threads and many of them don’t work at all.
Bought the Cometa and received it a few weeks ago.
I had read about the shorting issue before I got it so I had already prepared some cardboard and electric tape to cut a washer.
I bought the Cometa to offer it as a gift. Even though it works, it’s rattling a lot (thread and lense when extended).
I also didn’t get the lens cap that is on the sample picture which is very annoying as I don’t see how you could transport it safely without the cap.
Considering the safety issues and the rattling, I can’t give it as a gift. I’m not even confident to use it here or have my relative use it so it’s in the box with no battery inside. It’s pretty much now an expensive paper weight.
I haven’t filled a claim (yet) but I wish Banggood would come with an easy fix or a refund procedure.
To completely fix the light BG should make and send the users:
- new pill (redesigned, with no shorting), with new drivers, new emitters, and the bigger cables… all assembled and tested.
- new head or a new body with correctly sized threads
- new emitter cover, correctly sized and well anodized
- new lens, performing as the sample
- new tailcap (since many got their broken but the light works if you try connect the body and the battery with a wire)
new o-rings to replace the ones damaged by incorrect installation.
You can see this is not happening.
The kit BG offered contains a fraction of all the listed things, and has all the parts separated, so the members should do their own soldering.
In today’s (NPR radio) news, Jack Ma of Ali Baba is being quoted as saying the fake products coming out of China today are of better quality than the brand name products, come from the same factory, and use the same raw materials.
:
mine works fine but it’s not the one I paid for. I would at least like their repair kit. Would prefer a whole new pill, but will take the repair kit to make as safe as possible.
I did do all suggested repairs and spent $8 for kapton tape.
I escalated my dispute to a PP Claim. I hope Neal has good results in correcting this and I would wait longer to file a claim but I only have until tomorrow to do it. Better safe than sorry.
Neal, if you are able to resolve this please PM me and I will gladly cancel my PP claim. Thank you for trying to do what you can for all involved. :+1:
Budda, thank you for being involved. :+1:
PS, if I had the ability to confidently “re-work” the safety issues with these lights, I would. However, I don’t and would never feel comfortable using one myself or “giving one as a gift” as was my purchasing intentions.
Also, why isn’t BG offering to have U.S.A. customers return the lights to the a U.S.A. BG affiliated warehouse? That way they have the lights back and a big savings in their return shipping expense vs. returning to China. Just a thought. Thanks
This picture was taken from Post 582 about the Final Sample.
Notice the anodized disc. It is nothing at all like the Jaxman Z1. It is the Cometa we received.
In this group buy we got what was, for whatever reason; presented to us as the ‘Final Sample’ in Post 582.
That is what we received.
In my opinion it does not excuse the loose zoom threads, battery shorting on pill, extremely sloppy oversize driver pocket, poor quality glass that a few have experienced, nor the fact that this was advertised as a Jaxman Z1 host from the very outset…… as well as anything I may have overlooked.
PLEASE Take Note of the Next Sentence
In fact it is still stated in ORIGINAL POST it is a Jaxman Z1 host. :person_facepalming:
As far as I am concerned the 8 links below I posted originally a month ago sum up the Cometa disaster in a nut shell.
I have used THIS ONE and THIS ONE because I had them both on hand. I can’t tell a dimes worth of difference between them on the Cometa. They both seem to “”tighten up”” the sloppy Cometa zoom threads a teeny tiny bit.
I am sure the one you mentioned would also work well.
.
edit: To change ‘tiny’ into ‘teeny tiny’
‘teeny tiny’ = Barely perceivable
I don’t know, but the picture of the final release looks like the focus head threads are much more squared off like the Jax Z1, than the Cometa threads. The Cometa threads are very triangular, at least on my sample.
But look at the anodized disc they are totally different. On the Jaxman the threads are on the outside of the disc and it screws down into the tube. It does not stick out above the tube like the Cometa.
I purchased mine within a day of when it was released for sale. Luckily, I had been monitoring this forum and knew to create a washer for the battery and cover the soldered connections under the reflector before trying it. So far it works, but I’m not happy as it is not the light I thought I purchased, and I will not let anyone else use it given all the known issues.
I’d be happy if I could get a new pill (redesigned, with no shorting), with new drivers, new emitters, and the bigger cables… all assembled and tested. I could live with the inferior lens and the rattles in the zoom thread, and my tailcap seems to be fine. I realize that is not a likely outcome.
At a minimum, I think I should receive the repair kit and a lens cap. Then I would consider it overpriced, but usable.
Clearly customer service is not part of BG’s business model (among lots of other shortcomings…)
Here are some pics of the anodized disc that will show the difference between the Jaxman Z1 & the Cometa. The difference is plainly evident.
The Jaxman Z1 is on the left & the Cometa is on the right.
Yeah, I know; the pictures are pretty crappy…. no, very crappy… but I think/hope they are plain enough to see what I am referring to about the differences…
Washer is good size
It needs a little pressure and stays nicely in place when changing cells, good.
Pill
Looked good
A manker ledboard instead of Kronos
All well centered
Driver ring good tight
Put it in, works
Turn it off and on, no light
Really? Yes tail lights but nothing in the front
Is was careful so unscrewed tail
No hot spring
Again same situation
Argh!!!
Get driver out and when pushing the led up via the wires….
A cleanly cut red wire exactly where it goes through the the pill
OH FLIPPING NO!
The holes are too small.
Took some pics and am kind of lost now.
I need to widen the holes, something else then some simple wire soldering.
No time for it now so this is a winter project.
A real bummer this because without this metal work it cannot be used reliable
Interesting there was a little plate tiny over the red wire on the driver, looked like a protection against shorts with the pill
Try to make pics of it but very small
Upload them later.
