1) promote the product for them
2) get a coupon to buy it
3) find out if it’s worth your reputation to promote it
+1 
-Chuck
I dont have facebook, can anyone share the codes here if its a public coupon code? (for the phones)
Olight S30
Ordered: 10/31
Received: 11/25
Time: 25 days
Paid: $22.69
Very happy with this order.
I know GB have received lots of heat in recent months and deservedly so!
However, I would like to say thanks to Karen who, in her powers, have done always very good in regards to all my requests and order issues :)!
So, yeah, there it is, company that has shoddy policies but one person, their representative here on BLF, Karen, is the one that makes that small yet important difference to me ;)!
Karen is helping me out with the damaged Y3's - CS at GB seems to be listening to her. Very happy with this so far.
Yeah, Ive noticed that its harder to communicate with CSgearbest because first thing they do is copy-paste usual “no tracking number, no insurance=50% refund to wallet or you pay 50% and we reship” and only then start to listen to you :D! Plus it seems like people there change once in a while while Karen is here most of the time, unless thats a nickname to all of their rep’s :D!
I am satisfied in general with my dealings with Gearbest, but can we please add a big CON to the OP about the packaging and shipping of cells?
Against my better judgement I bought four 30Qs from Gearbest during the last promotion. I received them today, and after the trip they are not even worth the $3 each I paid for them.
Bundled with one loose layer of bubble-wrap (with almost no bubbles intact) and into the padded envelope. This is NOT safe.
I raised the issue a few months ago with Gearbest, and there has been NO improvement.
EDIT: Stickers came off OK. Ink smudges came off with alcohol, but they are full of nicks and dents:
+1 - same wrapping as the Y3 lights I received.
Hm.
Would it happen that just coincidentally the nicks and dents were by happenstance always underneath the labels?
Or would I be too cynical?
No, actually the stickers helped. Mostly clean and smooth underneath. But one had a cut right through the sticker.
Hi DEL, sorry bring you any trouble, could you please Pm me your order number and your suggesting package about the batteries with the picture or video, recently we are gathering the feedback about package to know it‘s common issues or just isolate case, so we can send the feedback out our related department to push them to improve it or stop it
Hi Hannoveraner,
could you please send me your order number, recently we are trying to gather these feedback to push our related department to improve it, thanks
Take a survey of all your customers.
Have whoever packs and ships these include a slip of paper saying “Were these packed safely and clean and undamaged when delivered? Notify us at ”
I’m guessing you’re just passing the orders on to some other company located far away from you, so you can’t go there and check their work.
Gearbest Customer Support At :11/26/2015 11:17:30 UTC
Dear Anthony,
I have noticed that you not only haven’t recieved this order.
Do you mean that you wan tus to resend your order W1509200300xxxx too ?
We are sorry for the inconvenience caused for you.
Looking forward to your decision.
Best Regards
Zuza
GearBest Customer Service
http://www.gearbest.com/
Anthony XXXX At :11/26/2015 02:16:04 UTC
Dear Zuza,
Yes, both orders W1509200304xxX
W150920030048XXX have the same items and never arrived and need both reshipped. I ordered 2 items the same but under different order numbers.
Please see closed Ticket:AT15092201654 it will explain everything about the 2 orders
Best regards,
Anthony
Gearbest Customer Support At :11/27/2015 10:50:09 UTC
Dear Anthony,
Thanks for your reply.
We have applied the refund for your two orders and we will refund you each amount $7.01 on your GB wallet and exceptionally reward you with extra points (e.g. If your item is 1usd = 5 points , 3usd=3*5 points => get 15 points etc).
You can use both your wallet and points to purchase your future products.
Check out how to use point:http://www.gearbest.com/about/about-points.html
The refund will be completed within 1-3 working days.
Thanks for your understanding and kind support.
Please feel free to contact us anytime, we are always here tohelp.
Best Regards
Zuza
Gearbest Customer Service
Anthony XXX At :11/28/2015 04:32:08 UTC
Dear Zuza,
I do not WANT a refund to my gearbest wallet.
If you do not want to reship my 2 orders, then I want a full refund of my money.
You either reship or refund or I am going to lodge 2 Paypal dispute. It is your call.
Regards,
Anthony XXXX
|( Waste of my time, Gearbest just do not read or do not want to read.
This happens often and even though it can be frustrating.
Best avenue is contact Karen for help. She works hard for us.
Everybody needs to understand that there can be a language barrier when dealing with any non-English speaking country. Google translate is far from perfect AND even though they (Chinese vendors) do sell to English speaking people that does not mean that there are not challenges. ;)
Hi hank, thanks for your suggestings, I will submit this to our related department
Hi bugsy36, thanks for your trust 
Hi mrwolf, sorry bring you trouble, and if you need any help, please be free to PM me, I and CsgearBest in BLF will try to our best to help you
I have been in contact with Karen/Sydnie through PM. I thought all was good and I informed her/him, that my order was going to be reshipped.
Then I receive the crap above from CS@gearbest.com 2 days later.
Fifteen months ago Gearbest started their own thread on their shipping problems.
Fifteen months of inaction towards changing, this is their business model.
Hi Brad,
Good one mate.
I just checked when this thread was opened by SB after you posted. Gotta have a giggle by the way GB have changed.