Ti3 stopped working after 1st use

My thrunite Ti3 won’t turn on after the first last night… I observed that inside the head is that the contacts are broken and is jointed/soldered poorly… Maybe they sent me a defective product… I’m planning to repair it but I dunno what to do… Help please…

It sounds like a cold joint in the solder but a picture would help to be sure. If that’s the problem then a few seconds with some flux and a soldering iron could fix it.

cant see the picture.

Instead of trying to repair it contact thurnite.