It isn’t explained anywhere, but I emailed Hank and got an explanation. He uses trackable methods for people who pay the extra $2, but his site software doesn’t have any way to manage automatically. If you email him he will send you the tracking number.
I’ve been doing that since and he has been good about getting back to me with them.
Hank is running a one-man business and he gets very busy, but he has always gotten back to me within a few days.
I’ve followed the instructions and tried emailing for my tracking number on two separate orders, and never got a response either time. I’ve never had a package fail to show up though, so from now on I don’t pay the extra $2 and instead just wait it out.
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"Dear customers, our site is not advanced enough to send the tracking information automatically, please send us an email to contact@intl-outdoor.com to inquiry about the tracking number when your order is marked as "shipped".
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I requested and received the tracking number this evening:
I started with 5000k, then to 4500k and 4000k, then into 4500k and 4000k HI CRI and now I’m into 2700k to 3000k HI CRI for night time use, which matches interior lighting.