Tmart's Returning: TeamBuy Price, Exclusive Experience

[Old-Lumens]

@louis huang

Hi, @Old-Lumens. Thank you for your advice; they are precious for us and we now are trying every method to improve ourselves.

We have a system to show you what we have in stock. However, in some cases, there are no stocks in our US warehouse and we need to send the products from Hongkong warehouse. It takes a longer time than usual shipping which makes you to think that there are no stocks. We are really sorry for that, yet we are doing our best and it needs time and lots of work to solve the technology problem of real time stock that you have mentioned. Wish you could understand that we are trying all the time but sometimes it might not be so instantly to reach the mark.

As for the description, we really have much work to do to improve it. We are trying to make the description accurate step by step and offer you useful information.

As for the flashlights listed in sale page, they are all in stock and we promise all the products will be shipped in two days after the activity, that is, you will receive the product which you ordered in two weeks, or maybe even in one week.

As to the customer service, we now have a relatively complete customer service system which can provide responsive services for our customers. We guarantee refund unconditionally if the item can not be restocked or we can't ship the item within 2 weeks.

Thanks,

Thank you for your reply. I would comment on one thing

"We guarantee refund unconditionally if the item can not be restocked or we can't ship the item within 2 weeks."

You can guarantee that in the China store, but for the New York Store that does not work.

US shipping (shipping within the US, to a US adderss, from the New York store), must be within 5 working days maximum. Do not use the 2 week thing inside the US. It doesn't work for us. If we wanted to wait 2 weeks, we can buy from a variety of Chinese websites.

Maybe you would be able to have a place where it showed "in stock in the US" or In Stock in China", that way we would know what we can get within 5 days.

Justin

[Tmart]

@Old-Lumens

@louis huang

Hi, @Old-Lumens. Thank you for your advice; they are precious for us and we now are trying every method to improve ourselves.

We have a system to show you what we have in stock. However, in some cases, there are no stocks in our US warehouse and we need to send the products from Hongkong warehouse. It takes a longer time than usual shipping which makes you to think that there are no stocks. We are really sorry for that, yet we are doing our best and it needs time and lots of work to solve the technology problem of real time stock that you have mentioned. Wish you could understand that we are trying all the time but sometimes it might not be so instantly to reach the mark.

As for the description, we really have much work to do to improve it. We are trying to make the description accurate step by step and offer you useful information.

As for the flashlights listed in sale page, they are all in stock and we promise all the products will be shipped in two days after the activity, that is, you will receive the product which you ordered in two weeks, or maybe even in one week.

As to the customer service, we now have a relatively complete customer service system which can provide responsive services for our customers. We guarantee refund unconditionally if the item can not be restocked or we can't ship the item within 2 weeks.

Thanks,

Thank you for your reply. I would comment on one thing

"We guarantee refund unconditionally if the item can not be restocked or we can't ship the item within 2 weeks."

You can guarantee that in the China store, but for the New York Store that does not work.

US shipping (shipping within the US, to a US adderss, from the New York store), must be within 5 working days maximum. Do not use the 2 week thing inside the US. It doesn't work for us. If we wanted to wait 2 weeks, we can buy from a variety of Chinese websites.

Maybe you would be able to have a place where it showed "in stock in the US" or In Stock in China", that way we would know what we can get within 5 days.

Justin

Hi, @Old-lumens, thanks for your reply. By the “2 weeks maximum” we mean if we can’t ship the item within 2 weeks, we’ll refund unconditionally. But it’s just the special conditions. If you read our Shipping & Payments policy here:http://www.tmart.com/HelpCenter/Shipping-Policy.html you’ll see that our delivery time in US is generally within one week.

About the last advice you made, actually we have noticed that and we are working on this recently. Thanks for your advice.

[Tmart]

@okyeung

Hi Louis,

Just check your site, but cannot find the skyray king on it any more. Are you getting more or no more king from t-mart?

Tommy

Hi Tommy, is it the product you referred to?:

SKY/RAY SK-KING XML-T6 15W 3000~4200LM 2 Mode Flashlight

[okyeung]

Thanks Louis,

That is the one. Was there a price change? I guess I will wait for it to go on sale. Thank for the quick reply.

Tommy

[JohnnyMac]

@okyeung

Thanks Louis,

That is the one. Was there a price change? I guess I will wait for it to go on sale. Thank for the quick reply.

Tommy

Tommy, something tells me we may see a group buy on the King.

[cehowardGS]

@viktori

Personally, this looks like a VERY good deal:

http://www.tmart.com/BeamTech-BT4000-CREE-XMT6-18W-2700LM-5-Mode-Flashlight-Black_p136641.html

If nothing else it might be good for parts and host for modding.

Any takers?

I think I might jump. Only trouble is, I have ALREADY ordered 3 other lights in the last 2 weeks. Dag! I think this is the same one on Ebay at cheapest price of $42.99 free shipping.

I am close!!

[budynabuick]

@gcbryan

Unfortunately the product descriptions are of no help. They’re not accurate and just make no sense in general. Look at : http://www.tmart.com/CREE-XMLT6-6W-950-Lumen-Diving-LED-Flashlight_p139072.html It says it has an “elastic switch”. What is that? It says it has one mode of 900 lumens and can last 5 hours on one 18650? That’s ridiculous. It talks about a crenelated bezel (which it doesn’t have). It says “The fashionable LED flashlight is an ideal companion for you in the dark as well as a good helper for your camping, hiking, fishing, home lighting, etc.” However, it’s a dive light. There is no actual information about this light on which you can rely.

Generic answers.

Keith

[budynabuick]

[quote=Foy]

"

phopaFoy [/quote

LOL

Keith

[budynabuick]

I F O R M A T I O N S.

infofoy .......I mean Keith