This is Sherry,a customer service from Tmart.com .
Sorry to hear that .For this issue,would you please offer me your order number ?
By the way,would you please take a picture to show the item you received?So that I can ask our related department to check it ,and then prevent the same things happen again .
I still want to know is the item you received still can work or not ?
After we check it ,we will offer you a best solution .
Thanks for your support in advance .
Best regards,
I got a gray T-mart one also it was scratched also, I traded it for a darker grey one that was supposed to be black sold that one and finally got a good one, it was quite the search.
At least you got to be the 3000th post on “What I got” thread …………………cool
Foy, well it did arrive in less than 2 weeks though, right? :zipper_mouth_face:
I got my order from tmart today and did a little better than EDC, I did get the right light I ordered (a UltraFire G4 MCU)…just not the right batteries. I ordered two blue ultrafire 18650 “2400” mAh batts and got one of the above and one unbranded “2800” mAh 18650 that is dead (well, 1.3 volts) I messaged Louis and Sherry.
With the discount I got on the light from the BLF group buy I still come out ahead even with one dead batt but I am hopeing I can still get another good batt.
It is NOT a UF980L. It also has a damaged led. Best solution for me is to send me a UF 980L or a full refund. Can’t file an rma as it won’t let me attach photo’s
Dear edc,
Thanks for your updating .According to the picture I think we shipped the wrong item for you .For this issue,I have forward the picture to our related department to double check it .Please wait for a little longer .
After we check it,we will make an Return Label for you to ship the item back for exchange or refund .
At the same time,we will offer you some compensation for the issue we caused .
Would you please offer me your order number ?
Thanks for your support in advance .
Sherry Tmart.com
today i got my bachelor’s degree and diploma… but also a list that i’m not accepted for master degree studies
it sucks going to the labour office and be unemployed
You’re welcome,it’s my honour to help you .
I am writing to tell you that we have resent the battery for you .
Here is the tracking number:9400110200838027649765,you can track it on www.USPS.com later.
Feel free to contact us if you have any questions.
I got a "flexible" Olight white diffuser lens for my 21.5-23.5mm flashlight bezels. Works really well, build quality is good too. It's pricey but i dont regret the purchase. A worthy accessory in my collection!