T-mart is a similar shop to DX, KD, DD. In the same deal, it was the intl members who somehow got the proper lights instead of shitty one we did in the US. I wasn't happy but said pretty much the same then.
I've stated many times in the past these dealers would do better to improve their CS up to intl standards. It's ultimately the customer's frustration that makes the difference between a simple mistake and some greater rant.
Yes, the flashlight will be sent with the charger and the 18650 battery, and our related stuff is changing the shipping fee now, and it will be better soon, i will make a post here if everything is ok.
And i want to tell the members here that not all of our products are free shipping now, please check here:
As far as I can tell, nobody was let down for something they paid for which would constitute a "scam". I have no idea why it's so obscenely expensive for shipping out of their warehouse in antarctica instead of HK, but that's the consumer's choice to purchase or not. I mean, plenty of things on ebay have overinflated shipping costs, but ebay isn't a "scam".
we have updated the status of the flashlight in the background , it the flashlight will be free shipping, but the price on the website will be a little higher, you can check it later. Sorry for the inconvenience.
DD advertises heavily on the net and deploy a marketing tactic to get unaware, unsuspected or inexperienced online customers. Advertise with big discount and other marketing tricks to make the product's price looks cheap then Overcharge with shipping cost to make up the price.
On the Headline, the Free Shipping shows very obvious but when you start browsing around, the shipping cost applies only to a number of items. When people read the headline, they have the impression that everything includes free shipping but it is not.
In the shopping cart, your order item/s still shows at advertised price, then you proceed to check out, fill in all details including your credit card (or other financial details), everything still ok. then at the final step, the shipping cost appears to add up the total cost. At that stage, you will be in shock. If you know how to back out then it is fine otherwise Bad luck !. The shipping fee is intended to be the last item and it is the trap for unsuspected customers.
I have been shopping online in the last 10 years quite often without any incident. However, I have seen a large number of website doing business with the intention to rip off. So be aware. Secondly, use your credit card payment with a bank which offers insurance for your purchase. Anything goes wrong, request a "charge back", believe me you will get your money back. I did a business with credit charge facilities so I know the bank protects its customer first.
How valuable is your time I spent at least 4 hours on live chat trying to get my little problem squared away and i still had to wait until the next day to get a new coupon code. There is a reason they earned the avoid rating. I am just waiting for everyone who signed up for the 16 dollar headlamp to find out about the shipping or handling charge. Nothing in this life is free I think you are finding this out the hard way how much time have you spent so far on your free coupon.