FastTech New Arrivals & Promotion

707 posts / 0 new
Last post
fasttech
fasttech's picture
Offline
Last seen: 1 day 5 hours ago
Joined: 11/12/2012 - 04:56
Posts: 573

Thank you Texas_Ace,

We understand your case and please note that the photos or videos we requested is to prove the items are broken or not perform in what they should be.

We do not mean to hassle our customer but photos or videos will let our CS team understand the particular situation and offer the best solution to you quickly.

In addition, if you would have any problem with the previous cases, please feel free to find me here or PM. I will assist you immediately.

Lastly, the new emitter policy ensures the authenticity of Cree emitters and we will keep our high standard on quality check.

Thank you for your understanding.

Noel

Texas_Ace wrote:
fasttech wrote:
Hello,

1. Did you create a ticket and contact CS support? We will check for you and once it is confirmed the wrong item, we will make an arrangement for you.
2. Thank you for your suggestion and I have passed the requests to merchandiser and they are working on it.

Thank you and find me when you have questions.

Noel

I didn’t create a ticket as the last time I did about an LED having the wrong tint I simply got a run around with “please send pictures”, how are pictures supposed to show if it is the wrong tint? You can make it look like whatever you want in pictures.

I sent them anyways only to then be asked for a video??? What would a video show when it comes to LED tint?

Then I was told that they sent the correct item from the warehouse and that they would not be doing anything about it.

I get it that you simply want to make sure people are serious by making them jump through a few hoops, it makes sense to help keep the scammers away (yeah, buyers scam the sellers all the time as well). At least make those hoops mean something and if you know you won’t be doing anything about the situation save them the time by telling them up front.

After that experience why bother opening a ticket only to be asked for pictures that won’t show anything (how are you going to tell the lumens from a picture?) Then if I get asked for a video what will that show?

I don’t have time for that kind of run around.

P.S. I am not looking to trash fasttech in my posts in this thread. I was simply hoping that the new emitter policy would mean that you would verify the emitter tints and bins so we could trust them.

FASTTECH - LED Flashlights, Lasers and Electronics

MRsDNF
MRsDNF's picture
Offline
Last seen: 11 hours 45 min ago
Joined: 12/22/2011 - 21:18
Posts: 12997
Location: A light beam away from the missus in the land of Aus.

Is there any update on shipping batteries?

 

djozz quotes, "it came with chinese lettering that is chinese to me".

                      "My man mousehole needs one too"

old4570 said "I'm not an expert , so don't suffer from any such technical restrictions".

Old-Lumens. Highly admired and cherished member of Budget Light Forum. 11.5.2011 - 20.12.16. RIP.

 

Texas_Ace
Texas_Ace's picture
Offline
Last seen: 8 hours 37 min ago
Joined: 03/24/2016 - 07:44
Posts: 8545
Location: Everything is brighter in Texas

fasttech wrote:
Thank you Texas_Ace,

We understand your case and please note that the photos or videos we requested is to prove the items are broken or not perform in what they should be.

We do not mean to hassle our customer but photos or videos will let our CS team understand the particular situation and offer the best solution to you quickly.

In addition, if you would have any problem with the previous cases, please feel free to find me here or PM. I will assist you immediately.

Lastly, the new emitter policy ensures the authenticity of Cree emitters and we will keep our high standard on quality check.

Thank you for your understanding.

Noel

Thank you, and I will stop taking your thread off topic after this.

I realize why you ask for pictures and videos but both take time and effort (a lot of it int he case of videos). In the case of an LED tint or particularly LED lumen problem it is impossible for a picture or video to show the problem. I still sent them though. It is when I was told that they sent the right items and they would not do anything about it that I got annoyed. If the pictures will not affect the decision to do something about it then why ask for them?

If you are not going to do anything about the LED having the wrong tint or lumens then please just say that up front. I can understand not wanting to mess with these issues as it IS impossible to prove it beyond a doubt.

In my case, I am lucky enough to have a good sphere that can accurately measure lumens and I know that the lumens are low. There is no way for me to prove that to your claims department without spending way more time then they are worth.

When you get LED’s I highly recommend you getting them with the factory CREE packaging and taking a picture that proves the model number from cree and that they are indeed the ones that fasttech is selling.

fasttech
fasttech's picture
Offline
Last seen: 1 day 5 hours ago
Joined: 11/12/2012 - 04:56
Posts: 573
MRsDNF wrote:
Is there any update on shipping batteries?

Hi MRsDNF,

Sadly we are still working on it.

Noel

FASTTECH - LED Flashlights, Lasers and Electronics

fasttech
fasttech's picture
Offline
Last seen: 1 day 5 hours ago
Joined: 11/12/2012 - 04:56
Posts: 573

Dear all,

Autumn Sale available now! Enjoy a Site-wide 10% off discount between Oct 3-4! Code: AUTUMN. Don’t miss the chance.

Autumn Sale

Noel

FASTTECH - LED Flashlights, Lasers and Electronics

EyeballFryer
Offline
Last seen: 1 month 1 week ago
Joined: 11/30/2015 - 02:17
Posts: 416
Location: California, USA

Damn, I just spent $60 on a bunch of flashlight parts, and now there’s a 10% site wide discount. Argh! Ughh

For once, I will have to skip a Fasttech site-wide sale.

fasttech
fasttech's picture
Offline
Last seen: 1 day 5 hours ago
Joined: 11/12/2012 - 04:56
Posts: 573

Dear all,

Thank you for the support so far. I would like to gather your information or suggestions on our previous products or promotion. If you have any idea on it, feel free to share it.

Cheers,
Noel

FASTTECH - LED Flashlights, Lasers and Electronics

pilotdog68
pilotdog68's picture
Offline
Last seen: 2 days 21 hours ago
Joined: 05/30/2013 - 23:31
Posts: 6420
Location: Held against my will in IOWA, USA

aliang082, you can’t just post this all over other people’s threads. You have entered the realm of SPAM, and that gets people banned.

My Favorite Modded Lights: X6R, S8 , X2R , M6, SP03

Major Projects:  Illuminated Tailcap, TripleDown/TripleStack Driver

aliang802
aliang802's picture
Offline
Last seen: 2 years 3 months ago
Joined: 09/21/2016 - 09:31
Posts: 56
Location: china

Sorry to guys!

Good at designing and making MCPCB of thermoelectric separation! My email is brightchen802@163.com.

fasttech
fasttech's picture
Offline
Last seen: 1 day 5 hours ago
Joined: 11/12/2012 - 04:56
Posts: 573

New Ultrafire and Fandyfire flashlight available!

FASTTECH - LED Flashlights, Lasers and Electronics

MRsDNF
MRsDNF's picture
Offline
Last seen: 11 hours 45 min ago
Joined: 12/22/2011 - 21:18
Posts: 12997
Location: A light beam away from the missus in the land of Aus.

Any word on battery shipping yet?

 

djozz quotes, "it came with chinese lettering that is chinese to me".

                      "My man mousehole needs one too"

old4570 said "I'm not an expert , so don't suffer from any such technical restrictions".

Old-Lumens. Highly admired and cherished member of Budget Light Forum. 11.5.2011 - 20.12.16. RIP.

 

fasttech
fasttech's picture
Offline
Last seen: 1 day 5 hours ago
Joined: 11/12/2012 - 04:56
Posts: 573
MRsDNF wrote:
Any word on battery shipping yet?

Hi MRsDNF,

Sorry about that we are still searching it as all the shipping companies we contacted rejected to ship battery (Due to safety reason).

We will keep working on it and hope to solve it soon.

Best regards,
Noel

FASTTECH - LED Flashlights, Lasers and Electronics

MRsDNF
MRsDNF's picture
Offline
Last seen: 11 hours 45 min ago
Joined: 12/22/2011 - 21:18
Posts: 12997
Location: A light beam away from the missus in the land of Aus.

Thanks again Noel. Thumbs Up

 

djozz quotes, "it came with chinese lettering that is chinese to me".

                      "My man mousehole needs one too"

old4570 said "I'm not an expert , so don't suffer from any such technical restrictions".

Old-Lumens. Highly admired and cherished member of Budget Light Forum. 11.5.2011 - 20.12.16. RIP.

 

fasttech
fasttech's picture
Offline
Last seen: 1 day 5 hours ago
Joined: 11/12/2012 - 04:56
Posts: 573
MRsDNF wrote:
Thanks again Noel. Thumbs Up

Really sorry about this as we are also frustrated with the current situation.

FASTTECH - LED Flashlights, Lasers and Electronics

fasttech
fasttech's picture
Offline
Last seen: 1 day 5 hours ago
Joined: 11/12/2012 - 04:56
Posts: 573

New arrivals

YZ YZ-BG7235 LED Flashlight and Sky Ray G12 LED Flashlight!

Check it out

Noel

FASTTECH - LED Flashlights, Lasers and Electronics

Sirius9
Sirius9's picture
Offline
Last seen: 11 hours 20 min ago
Joined: 03/04/2012 - 19:23
Posts: 4588
Location: South Europe

This light looks interesting,
…and so familiar,
…why do I have a feeling I saw those curves already Big Smile
https://www.fasttech.com/products/1/10019425/6040700-tanlu-tl-20g-led-fl...


 

leroycp
Offline
Last seen: 1 week 4 days ago
Joined: 12/27/2015 - 19:24
Posts: 733
Location: Stewart TN

Sirius9 wrote:
This light looks interesting,
…and so familiar,
…why do I have a feeling I saw those curves already Big Smile
https://www.fasttech.com/products/1/10019425/6040700-tanlu-tl-20g-led-fl...


I believe you are correct and also agree interesting………..lol

Texas_Ace
Texas_Ace's picture
Offline
Last seen: 8 hours 37 min ago
Joined: 03/24/2016 - 07:44
Posts: 8545
Location: Everything is brighter in Texas

It is interesting, I would love a host version or at least a bare light version, I have no use for all the extras and would prefer just the light. Looks like a great candidate for an XHP swap if the heat path is halfway decent.

So fasttech, any chance of the TL-20G in host form or at least without any of the extra stuff, just the light?

Sirius9
Sirius9's picture
Offline
Last seen: 11 hours 20 min ago
Joined: 03/04/2012 - 19:23
Posts: 4588
Location: South Europe

Guys, I need some info: anyone used “DHL Global Mail +$2.65 (14 days in transit typical)” as a delivery method?
I know this is not the 40$ express DHL but are they any faster than PostNL, Hong Kong or Singapore Post?
Any info appreciated.

 

MRsDNF
MRsDNF's picture
Offline
Last seen: 11 hours 45 min ago
Joined: 12/22/2011 - 21:18
Posts: 12997
Location: A light beam away from the missus in the land of Aus.

Texas_Ace wrote:
So fasttech, any chance of the TL-20G in host form or at least without any of the extra stuff, just the light?

I did ask FT if they would sell the light without batteries and a charger of which the response was no. When asked about the ban on shipping Lithium Ion batteries to Australia they said I could ship with Singapore post. Go figure?
I’d love a light to have a look at this light for modding but the pictures from there website put me off a bit. The reflector and lens look like they have finger prints all over them and the reflector itself does not look that shiny. Maybe it is just the pictures from the manufacturer though?

 

djozz quotes, "it came with chinese lettering that is chinese to me".

                      "My man mousehole needs one too"

old4570 said "I'm not an expert , so don't suffer from any such technical restrictions".

Old-Lumens. Highly admired and cherished member of Budget Light Forum. 11.5.2011 - 20.12.16. RIP.

 

Texas_Ace
Texas_Ace's picture
Offline
Last seen: 8 hours 37 min ago
Joined: 03/24/2016 - 07:44
Posts: 8545
Location: Everything is brighter in Texas
MRsDNF wrote:
Texas_Ace wrote:
So fasttech, any chance of the TL-20G in host form or at least without any of the extra stuff, just the light?
I did ask FT if they would sell the light without batteries and a charger of which the response was no. When asked about the ban on shipping Lithium Ion batteries to Australia they said I could ship with Singapore post. Go figure? I’d love a light to have a look at this light for modding but the pictures from there website put me off a bit. The reflector and lens look like they have finger prints all over them and the reflector itself does not look that shiny. Maybe it is just the pictures from the manufacturer though?

Yeah, I don’t even mess with contacting fasttech directly anymore, it is useless, they just blow you off no matter what you say or ask.

I hoped that maybe the rep on here would give some thought to it before dismissing it.

hank
hank's picture
Offline
Last seen: 7 hours 37 min ago
Joined: 09/04/2011 - 21:52
Posts: 8171
Location: Berkeley, California
Quote:
why bother opening a ticket only to be asked for pictures that won’t show anything (how are you going to tell the lumens from a picture?) Then if I get asked for a video what will that show? I don’t have time for that kind of run around.

I think the problem is the buyer’s there don’t know how to check what they’re being told, they buy stuff trusting the sources, and get fooled.
Then they advertise stuff according to what they were told — and people like us catch them and try to convince them they’ve got it wrong.

And the thing is — they don’t know how to check what they’re told.

You can’t check stuff like this with a picture or video.
They don’t know how an emitter that’s “warm white” differs from “yellow” or “amber” — for sure, I’ve been ‘round that circle a few times.

They don’t know what the difference is between a solid pill and one with a hole in it — because they don’t pry up the emitters to look inside the pills.
There’s a lot more that could be said.

That’s the lottery.

fasttech
fasttech's picture
Offline
Last seen: 1 day 5 hours ago
Joined: 11/12/2012 - 04:56
Posts: 573

Hello everyone,

I have already passed the request to merchandiser to source the TL-20G flashlight only. Will update you once we get the stock.

In addition, you are free to report any problem regarding the flashlight here to me and I will try my best to solve it. Moreover, for the DHL Global Mail +$2.65 (14 days in transit typical), according to my observation and information, it takes 14 business which the shipping time is more or less the same compare to other registered airmail service.

Thank you,
Noel

FASTTECH - LED Flashlights, Lasers and Electronics

leroycp
Offline
Last seen: 1 week 4 days ago
Joined: 12/27/2015 - 19:24
Posts: 733
Location: Stewart TN

Ordered one.

MRsDNF
MRsDNF's picture
Offline
Last seen: 11 hours 45 min ago
Joined: 12/22/2011 - 21:18
Posts: 12997
Location: A light beam away from the missus in the land of Aus.

Thanks Noel. I’d be quite happy to review the light if you want to send me one.

 

djozz quotes, "it came with chinese lettering that is chinese to me".

                      "My man mousehole needs one too"

old4570 said "I'm not an expert , so don't suffer from any such technical restrictions".

Old-Lumens. Highly admired and cherished member of Budget Light Forum. 11.5.2011 - 20.12.16. RIP.

 

Nicolicous
Nicolicous's picture
Online
Last seen: 7 min 56 sec ago
Joined: 04/16/2016 - 08:28
Posts: 1468
Location: Australia

Im also interest in the flashlight host or just the flashlight. i dont need all those extra rubbish Silly

leroycp wrote:
Sirius9 wrote:
This light looks interesting,
…and so familiar,
…why do I have a feeling I saw those curves already Big Smile
https://www.fasttech.com/products/1/10019425/6040700-tanlu-tl-20g-led-fl...


I believe you are correct and also agree interesting………..lol

Nico -.-

Bort
Bort's picture
Offline
Last seen: 1 month 1 week ago
Joined: 06/01/2012 - 17:15
Posts: 7455
Location: Holding the proverbial flashlight
Texas_Ace wrote:
MRsDNF wrote:
Texas_Ace wrote:
So fasttech, any chance of the TL-20G in host form or at least without any of the extra stuff, just the light?
I did ask FT if they would sell the light without batteries and a charger of which the response was no. When asked about the ban on shipping Lithium Ion batteries to Australia they said I could ship with Singapore post. Go figure? I’d love a light to have a look at this light for modding but the pictures from there website put me off a bit. The reflector and lens look like they have finger prints all over them and the reflector itself does not look that shiny. Maybe it is just the pictures from the manufacturer though?

Yeah, I don’t even mess with contacting fasttech directly anymore, it is useless, they just blow you off no matter what you say or ask.

I hoped that maybe the rep on here would give some thought to it before dismissing it.


Indeed, i put in a price match request and almost 10 months later they agree to match the price. I have already bought from their competitor and used the device dozens if not hundreds of times already.

The Journal of Alternative Facts TM

"It is critical that there is a credible academic source for the growing and important discipline of alternative facts. This field of study will just keep winning, and we knew that all the best people would want to be on board. There is a real risk in the world today that people might be getting their information about science from actual scientists"

 

Timblandluo
Offline
Last seen: 3 years 2 weeks ago
Joined: 07/28/2016 - 23:53
Posts: 16
Location: china

ok.i got it ,i will go to buy

Rusty Joe
Rusty Joe's picture
Offline
Last seen: 2 weeks 4 days ago
Joined: 07/24/2011 - 00:22
Posts: 3010
Location: San Antonio, TX

leroycp wrote:
Sirius9 wrote:
This light looks interesting,
…and so familiar,
…why do I have a feeling I saw those curves already Big Smile
https://www.fasttech.com/products/1/10019425/6040700-tanlu-tl-20g-led-fl...


I believe you are correct and also agree interesting………..lol

Is this another of the infamous “next mode memory” budget bangers?

Eat Once a Day - Lose Weight - Feel Great!

www.omad.info

Rusty Joe
Rusty Joe's picture
Offline
Last seen: 2 weeks 4 days ago
Joined: 07/24/2011 - 00:22
Posts: 3010
Location: San Antonio, TX

leroycp wrote:
Sirius9 wrote:
This light looks interesting,
…and so familiar,
…why do I have a feeling I saw those curves already Big Smile
https://www.fasttech.com/products/1/10019425/6040700-tanlu-tl-20g-led-fl...


I believe you are correct and also agree interesting………..lol

Is this another of the infamous “next mode memory” budget bangers? That consideration eliminates almost EVERY budget light nowadays.

Eat Once a Day - Lose Weight - Feel Great!

www.omad.info

Pages