At least the plastic is flame retardant! 
Iāll give it that Will
This is about the first purchase Iāve ever had with them, itās the BLF348, which i placed the order on the very first day of the 2nd batch GB. I did not add the $2 tracking service and it was lost.
On May 18, I contacted their CS through pm here, told them about it and with no question asked they decided to resend the lights to me. This time of course I paid for the tracking and I finally got my little lights 2 days ago.
Iāve done 3 orders with GB. Two went smoothly, and I got the lights in record time. The other order was lost, and Iām working with customer-service to get it reshipped.
If nothing goes wrong with shipping, they are really fast (compared to most other Chinese shippers). But I think they also lose more on average. I donāt think thatās GBās fault, but their shipper (usually postnl) doesnāt seem too reliable. Theyāre quick, but not as reliable as others.
Bangood is way better at dealing with thoseā¦No returns required and painless service.
Hi atbglenn,
We are sorry for any inconvenience this may have been caused.
I have PMed you and please kindly check it. We look forward to hearing from you.
Thanks for your understanding.
PM sent
I know. A few weeks ago I sent them a video on a defective Flexible Neon EL Wire thingy. They responded the same day asking me if I wanted a refund or replacement. I asked for a replacement. They sent it out the next day. Iāve since received it in perfect working condition
Gearbest finally gave me my money back. I guess my video worked 
I am glad to hear that they made it right with you.
I received my Manker E-14 yesterday. I ordered it on the 12th. As usual it takes some time to show up as shipped.
I ordered an extension tube for it from BangGood on the 14th. Still waiting on it.
Bob
CS Gearbest: Your ad with the āgraphic-counterā that shows an item as āIN STOCKā is a joke at best. Why do you take peoples money indicating to them that item is in stock when it IS NOT?
I was assured the item was in stock when I ordered it on June 21 and it was also stated that it would ship June 22. That NEVER happened because you did not have it. You canāt sell from an empty shelfā¦but you insist on doing it anyways. And as stats have it to your advantage, many customers will wait for the item but I will not. Not when I feel deceived by a company.
And I loved the way you updated the ācounterā ad page indicating item would ship in a week or soā¦AFTER YOU HAD TAKEN THE CUSTOMERS MONEYS ! What a crooked tactic.
When I realized the game you people are playing, I opened a ticket. I mentioned I was from BLF forum and that we frowned on this type of sales tactic, I also asked for my money back as I was not up to waiting over a week for next shipment.
Iām happy to say that my money was refunded immediately, and I commend you for that. However, your sales tactic with a āLive-Counterā that shows item in stock when it really is not, is totally deceivingā¦ Clean up your act, and maybe you will gain a respectable standing with the BLF community.
Thanks Bob I like their prices, but itās a gamble buying from them. Iām willing to give them one more chance. (Iāve said that before)
Iāve got two orders out there with GearBest right now, one coming via ChinaPost that still doesnāt show a status after being āsentā for a week+ and another that, when I ordered it gave me a better shipping option for no more money. That order has already left China after 3 days, so Iāll probably see it before the first one. Sad because all the S2ās are in the ChinaPost order.
My very first order with these guys included a knife (Sanrenmu 7010) that arrived in the wrong style. They never did get it right, but I ended up with a partial refund (to my account wallet) and another knife that was also the wrong style (so now I have the chrome and camo, but not the black I originally ordered).
When my torch obsession started to go full steam, I discovered something a little disconcerting - and I may be wrong, which is why Iām posting - it appears that some lights are only available from certain resellers, especially BLF lights.
Is this right, or is it my imagination? It appears to me that some lights can only be had at Banggood, while others can only be ordered from GearBest.
Overall, GearBest has managed to āmostlyā make issues right, if not not completely. There is naturally going to be issues now and then given the distance and language issues. Iāve just learned to be very careful about what I order and how I order it from any of these resellers, especially when it comes to postage.
Thatās awesome Can! Iāve gotten lucky with quick processing too once or twice. I didnāt know what a Solarstorm SP03 is, so I took a look.
Hereās a good example of the kind of inventory issues GearBest needs to manage better:
Which is it? Out of Stock or 4 left?
Itās a shell game they play. Iād say lucky whoever who gets to see the OUT OF STOCK sign displayed there. Iām sure theyāve learned by now if they show the out of stock sign the money falls off. So just show the graph bar and keep rakin in the dough.
I have had 14 perfect transactions with GB up til now, until this latest fiasco of the
āIN STOCK SHUFFLEā
guess iām just a hard to please grumpy O B.
Thanks. I donāt actually want one. I just wanted to know what it was. Thanks for the thread link here though!
Sullysat - You are correct with the BLF lights. The vendor that hosts the special edition light is the only one that will have it available for sale. That is why the LuckySun D80-SE and BLF 348 are at Gearbest only and not any other vendor.
First order with them was Jan 1st this year. Iāve made 15 orders with a combined total of $300, and asides from the faulty switch on the Klarus G30 I have been happy with every order. Some orders tend to get to me quite quickly, less than 12 days, while I did have one absolute freak of an order that got to me in 48 hour, though it must have been delivered from a warehouse in the UK.
The customer service is good, IMO. The prices are fairly competitive. My experience is positive.
Iāve been buying from china online since I was teenager and so I have a very good idea as to what to expect, so I donāt have them to the same standard as what we have in the West. But Gearbest have been cool for me so far, and while Iām sure their will be something that goes wrong, I will continue to feel happy or order from them.
Its been a week since the product images on the website don`t workā¦
The other dat Gearbest opened a ticket.
I got an email about it.
It was to check if an order had arrived.
Normally I mark things are being delivered but I had forgotten it with my last orders.
I really like this heads up after two months of ordering, way to go Gearbest!