Samsung 30Q GB Resolution

[HereAgainAgain]

Insert MJ popcorn meme riiiiiiiight about here :arrow:

This thread is literally more entertaining than the s*house Jean Claude Van Damme movie I’m watching.

As you were, chaps.

[mapache]

Aren’t button tops just flat tops with a button cap and shrink wrap? What if along with a partial refund BG sent out button caps and shrink wrap so we could make our own button top cells? That’s if they can source the caps.

[tatasal]

@mapache

Aren’t button tops just flat tops with a button cap and shrink wrap? What if along with a partial refund BG sent out button caps and shrink wrap so we could make our own button top cells? That’s if they can source the caps.

For some who wants to go this route, look now farther, and it’s on sale now:

https://www.fasttech.com/products/1425/10012817/2186905-stainless-steel-pointed-top-cover-cap-for-18650

And if you want some more choices and other stuff?

https://www.fasttech.com/category/1425/battery-parts-accessories/-/p/4?f=-&sort=r&

[marcl]

I’ve read this thread for the first time and I have to say at $5 each for button tops, fine if you need them. But if they send flat tops then they need to put it right and send button tops. Simple.

If you get offered $2 per cell refund and are ok with that, fine. But if not ask them to send the correct cells.

[Threadneedle]

@tatasal

@mapache

Aren’t button tops just flat tops with a button cap and shrink wrap? What if along with a partial refund BG sent out button caps and shrink wrap so we could make our own button top cells? That’s if they can source the caps.

For some who wants to go this route, look now farther, and it’s on sale now:

https://www.fasttech.com/products/1425/10012817/2186905-stainless-steel-pointed-top-cover-cap-for-18650

And if you want some more choices and other stuff?

https://www.fasttech.com/category/1425/battery-parts-accessories/-/p/4?f=-&sort=r&

According to the Samsung 30Q data sheet they are 64.85mm, those cap covers are 1.7mm, so you’re looking at around 66.55mm +/-0.15. Might be a lot of hassle for some but you could unwrap and then rewrap with shrink?

[FATKMZ]

@Threadneedle

@tatasal

@mapache

Aren’t button tops just flat tops with a button cap and shrink wrap? What if along with a partial refund BG sent out button caps and shrink wrap so we could make our own button top cells? That’s if they can source the caps.

For some who wants to go this route, look now farther, and it’s on sale now:

https://www.fasttech.com/products/1425/10012817/2186905-stainless-steel-pointed-top-cover-cap-for-18650

And if you want some more choices and other stuff?

https://www.fasttech.com/category/1425/battery-parts-accessories/-/p/4?f=-&sort=r&

According to the Samsung 30Q data sheet they are 64.85mm, those cap covers are 1.7mm, so you’re looking at around 66.55mm +/-0.15. Might be a lot of hassle for some but you could unwrap and then rewrap with shrink?

That shouldnt be something we have to do though.
We paid for button tops and im sure thats what a lot of people expect to get. That is the only solution for some as they were purchased specifically for that which has obviously been said before lol.
If you wanted to buy a music cd for your cd player but received that same product on a dvd instead which isnt supported you then have no use for it and would expect either a refund or the correct product.

[pilotdog68]

@MtnDon

@pilotdog68

Please don’t take this the wrong way MtnDon, but do the options in the OP actually mean anything? Has BG said they would do whatever gets the most votes or something? I just wouldn’t want people to get worked up by this if it won’t amount to anything.

Nothing official. I am sorry if anyone took this to be some sort of official Banggood ofer. My poll was meant to simply see what path was more popular among those who have ordered button top cells and received flat top cells. My intent was to offer a forum for expression, something that banggood might consider when making their offcial proposition for resolution. I thought that the open expression of the degree of unhappiness among the buyers might be useful to the folks at Banggood.

I understand how providing a full refund to the purchasers will affect the short term profits of a business. Businesses are in business to make money whether they are located in the USA, any of the European countries or China. I understand this whole kerfuffle was likely caused by an innocent mislabeling of a product bin. Those folks filling the orders kept going to the bin with the incorrect cells. But that error has no connection to the people here who ordered button top cells. The entire fault lies with the Banggood corporation. There may be one person who made the wrong label, put the wrong cells in the bin, or whatever. Hopefully the Banggood corporation realizes this to be a human error that does happen just because we are human. However, in my book, the buyers have done nothing wrong. We all placed orders for what we wanted. We wanted button top cells. If we had wanted flat top cells we would have ordered flat top cells.

We have received flat top cells and are continuing to receive flat top cells for orders that were picked and shipped weeks ago. As much as it must hurt Banggood management to see the large number of orders that were improperly filled, they must realize, down deep inside, the only correct action to remedy the problem is to offer full refunds and to either pay for the return shipping or to forgo the return of the incorrectly filled orders. It is a cost of doing business. That is a cost that is incumbent on the seller, not the buyer.

It is not fair or reasonable to expect the buyers to absorb any costs for an error that is completely that of the seller. If this sort of error was made by a supplier in the buyers own country I am certain there would be no call for leniency, no call to let the error slide by. Why should it be any different then just because the seller is thousands of miles distant?

I did nothing wrong. I ordered what I wanted and so did many others. We should at least have the expectation to receive the goods we ordered. That is my opinion on the matter. If your opinion differs and you can accept the flat top cells, okay. That is your decision. Please respect my opinion that I am due what I ordered and what I paid for.

I just think it may have been better to speak with a BG forum rep first to see what options are/will be available (I’m sure Martin is working on this too) and then maybe post a poll or something to see which option most people want. Anyways it’s your thread, I’ll back out. I just don’t like all the fighting and name-calling in general happening around the forum lately (not pointing fingers at anyone specific). BLF isn’t what it used to be.

On the other end, if someone in the US gets offered a $2/cell refund or something and still doesn’t need flat-top cells, I might be willing to buy 3-4 of them for your remaining cost. I’m not actually trying to be nice with this offer, I just think it would result in a good deal for me. :bigsmile:

[Threadneedle]

@FATKMZ

@Threadneedle

@tatasal

@mapache

Aren’t button tops just flat tops with a button cap and shrink wrap? What if along with a partial refund BG sent out button caps and shrink wrap so we could make our own button top cells? That’s if they can source the caps.

For some who wants to go this route, look now farther, and it’s on sale now:

https://www.fasttech.com/products/1425/10012817/2186905-stainless-steel-pointed-top-cover-cap-for-18650

And if you want some more choices and other stuff?

https://www.fasttech.com/category/1425/battery-parts-accessories/-/p/4?f=-&sort=r&

According to the Samsung 30Q data sheet they are 64.85mm, those cap covers are 1.7mm, so you’re looking at around 66.55mm +/-0.15. Might be a lot of hassle for some but you could unwrap and then rewrap with shrink?

That shouldnt be something we have to do though.
We paid for button tops and im sure thats what a lot of people expect to get. That is the only solution for some as they were purchased specifically for that which has obviously been said before lol.
If you wanted to buy a music cd for your cd player but received that same product on a dvd instead which isnt supported you then have no use for it and would expect either a refund or the correct product.

Yes, I am in agreement with you. You buy X and one expects X to arrive at their doorstep, not Y. However, there may be some of us who would entertain creating button top cells from the flat tops they would have received.

Contrary to what it would appear several other posters are, is that I am not outraged by this situation. If I get flat tops (I’m still yet to receive my 30Qs) then I may do the above and buy cap covers and shrink wrap. Hell, I might even get custom shrink wrap with my face printed onto it.

[pilotdog68]

I said I would butt out, but I feel I should address this

A button-top cell usually has the top welded to the top of the cell, it is not just held in place by shrink wrap. If it were to shift around too much, it’s very possible it could contact the cell case and cause a dead short.

[Threadneedle]

@pilotdog68

I said I would butt out, but I feel I should address this

A button-top cell usually has the top welded to the top of the cell, it is not just held in place by shrink wrap. If it were to shift around too much, it’s very possible it could contact the cell case and cause a dead short.

So I can’t get my face printed onto my batteries? : (

I was really looking forward to that if I got flat tops.

[pilotdog68]

You can get your face printed, but I wouldn’t add the button-top

Soldering a ‘blob’ on top would be safer than a loose button top shifting around.

Edit: if you are interested in soldering a blob on your cells, ask for advice on how do it safely.

[JPLight]

@pilotdog68

You can get your face printed, but I wouldn’t add the button-top

LOL

[Threadneedle]

@pilotdog68

You can get your face printed, but I wouldn’t add the button-top

Soldering a ‘blob’ on top would be safer than a loose button top shifting around.

Haha, OK, thank you for the heads up. I’ll put the shrink wrap cover cap idea to one side.

[peabody]

So I end up with 4 30Q flat tops. I guess my next flashlight would have to be something that those cells work well in. Any suggestions?

[fatboy]

@pilotdog68

I said I would butt out, but I feel I should address this

A button-top cell usually has the top welded to the top of the cell, it is not just held in place by shrink wrap. If it were to shift around too much, it’s very possible it could contact the cell case and cause a dead short.

Thanks I was wondering about that

[1dash1]

[carlodiego]

@Skytrooper

@ReManG

The cells work, they are not button top that were ordered.

They DO NOT work in any of the flashlights I ordered them for; all of which require button-top cells.

they are good cells but he can’t use them. so?
back to BF or sell them to anybody need them

[koyotee]

If banggood can’t tell the difference between flattop and buttontop, well, then they should stop selling batteries

[jigsaw]

@mapache

Aren’t button tops just flat tops with a button cap and shrink wrap? What if along with a partial refund BG sent out button caps and shrink wrap so we could make our own button top cells? That’s if they can source the caps.

I would be fine with this.

[NikolaS]

My suggestion for you guys is to take as much as you can from BG for a refund and diy button top from Fasttech for about 5$.
That’s what I did when GearBest send me a flat top Keeppower for my Courui !

Some links what you will need for Diy:

https://www.fasttech.com/products/1425/10012801/2155601-18650-battery-sleeve-pvc-heat-shrinkable-tube

https://www.fasttech.com/products/1425/10012815/3748000-paper-insulation-gasket-for-flat-18650-battery

https://www.fasttech.com/products/1425/10012815/2157503-paper-insulation-gasket-for-pointed-18650-battery

https://www.fasttech.com/products/1425/10012817/2157804-stainless-steel-pointed-top-cover-cap-for-18650