On June, 25th i ordered and payed a BLF Special Edition X6 in 4C tint for a special low price of ~$25.
After ~3-4 weeks the customer support told me, it is out of stock and available again in 10-15 days. Today i got a message about a refund, because the item is not available.
But when i search for the BLF Special Edition X6 on banggood it is listed as AVAILABLE, only for a higher price!
Since this was my first order with them i feel at least “banged a little too good”! |( |(
My personal favorite thing about banggood is that the offer cheap shipping upgrades. I order most product in bulk so adding an extra 6-7 dollars to get fast shipping is a killer deal!
I can't think of another store in China that has better options for US shipping at that price.
I also like that when I contact them it seems like they truly understand what I am talking about ( meaning they know the industry and product). Prices on the stuff I order are good too, and I get discounts for bulk purchase, and the BLF discount on top of that.
BG had been on my “avoid” list for about 6-9 months after screwing up 4 consecutive orders in a row. (three were wrong items, or items not as described, and one item was lost completely… or never shipped.) - I was given partial refunds on the screw ups and a full refund via payal claim on the lost item.
I decided to give them another chance. Ordered my olight S1 recently and received it in 15 days (I did not pay for tracking, but they gave me a working number anyways)
Light arrived well packaged and worked great. Not to mention it was a rock bottom price (code provided by mad max/neal).
I realize it might be a lottery with some of the overseas dealers, but it seems like Neal from BG is doing his best to work with BLF and provide better than normal service and prices.
I made an account with BangGood and placed my first order exactly a week ago. I ordered 4 flashlights from a US warehouse. The next day they contacted me to say the US Warehouse was totally out of stock, but there were 3 in china. I let them reduce to 3 and switch to China. Last night I got another email saying China only had 2 and could they reduce my order again? I gave them permission to cancel another flashlight. I don’t have the cancellation notice for that yet though… I’m disappointed. It should not take over a week to sort out what is not in stock. And only having 2 in stock is not cool either. At least ‘Ever’ has been kind.
For anyone interested, Neal sent me a link to a similar flashlight that takes a smaller battery. I like the design and battery size of the one I ordered better, so this is not an alternative for me. But thanks Neal for trying.
I created an account with BangGood to order the A6 group buy light and some 18650’s to go with it. Placed my order on 9/17/15 and a couple days later saw (here) that the price on my cells had gone down. I looked around for the price protection link but didn’t find it until 9/21, sent in my email and got a nice note back from ‘Ruth’ in CS who told me that I was outside the 72 hour limit, but that they would refund the difference anyway.
[edit]Just got my refund this evening![/edit]
I don’t expect that will happen every time, but it certainly bought some customer satisfaction from me as a brand new customer. Once I get my order I will re-evaluate, but so far, I’m happy.
I now have a reminder in my calendar to: “wait with patience”
So far I have about 100 orders with Banggood. Thus far everything has been great. All goods have arrived and in good condition and lately even quite fast!
2 times I have received wrong or defective item and everytime BG has resolved the problem, quickly and effectively…
So, based on my personal experiences, I can only recommend Banggood.