Banggood. Do they actually ship?

[scosgt]

@Pete7874

@scosgt

I paid for shipping. From the US warehouse.
NOW I am wondering if they are waiting for the stock to arrive from China before “shipping from the US”.

At the time of order, were you given an indication of by when the package is going to reach you? Have they guaranteed a certain delivery date? Are you past that date now? If so, contact their customer service.

I did come across several sellers that advertised their products as “US based”, but in reality, I believe they were forwarding goods from China to some US warehouse/facility, and then shipping from there, so the product would sit in “Shipped” status for a number of days before there was any activity. Still, I got the product by the promised date.

In my experience, dealing with multitude of online vendors and ebay sellers, when the status changes to “Shipped”, all it means is that the seller created a shipping label and a tracking number was assigned. It does not mean that the package was handed over to the carrier nor started moving.

It was stated as 2-8 business days. Ordered on July 3, marked shipped on Friday July 5. So in theory this is only 5 BUSINESS DAYS.
My concern is that they mark it shipped, produce a tracking number, but clearly it is not in the USPS system.
Thus I also suspect they are awaiting shipment from China to the warehouse.
They should simply say so. Rather than causing unrealistic expectations.

[scosgt]

SOLVED (sort of)
The tracking numbers they supplied are missing the first two digits!
The first light arrived today, but STILL did not appear in the USPS system
When I looked at the label, there were two more digits in front of what they supplied.
The second light is no doubt the same issue,
They did PM me last night, and their info was somewhat accurate - they stated the one that arrived today was in NYC. This was true.
But they once again supplied incomplete tracking numbers.
Which left me wondering how they could track the packages when I could not.
So at this point it’s all good.

[scosgt]

This is the site you need to use to track their shipments. They use FedPost and other crazy stuff and the regular carrier sites won’t track:

ALL-IN-ONE PACKAGE TRACKING | 17TRACK

[Macka17]

Aust here.
Everything from China takes a min of 28 days the best.
usually 30 to 34.
Bangood Has ALWAYS been good to me in the yrs I’ve been dealing with them.

Once. a faulty head. Instant follow up with new torch.
One item lost in post. double check. Then they just sent another.
and that was a $145aud torch.

As Lampliter
Pay Forget. 30 days later.
Oh yes. Niiice.
I’d forgotten that one.

Keep ;em swinging low mate.

One day you’ll get the nice surprise…

[tirma]

The only problem I had with BG is when they announced a “preorder” item, I pre-purchased it (paid) and it never arrived on specifiedd date… delayed… further delay… more delay… I got angry and cancelled. They, an odisea to get the refund.