jpil
(jpil)
July 12, 2024, 5:35am
1
I have send the bellow email to Boruit® LED Outdoor Lighting (2 different email), with contact us, with messenger and still no answer.
I bought a boruit v3 lens and from one of the two reflectors it was unscrewed and I lost the reflector, bezel and the o-ring.
Did you sell them separately somewhere?
If not, can you send them to me so I can screw them up again?
Thanks
What else can i do?
RichH
(RichH)
July 13, 2024, 4:59am
2
Repeat. Less words, no questions, they won’t get irony. Just bought this (order #), broken/defective on arrival, please replace. Send email again every third day.
jpil
(jpil)
July 13, 2024, 5:27am
3
Thanks for the answer.
I didn’t buy it from them, i buy it from AliExpress.
It wasn’t defective, the parts unscrewed and i lost them.
RichH
(RichH)
July 13, 2024, 9:50am
4
Ah, ok. Apologies, I hadn’t seen your location as Greece. Hopefully you’ll get a reply, or you could try something like,
Do you sell spare parts for the Boruit V3, I need a reflector, bezel and o-ring?
1 Thank
jpil
(jpil)
July 14, 2024, 9:00am
5
Thanks for the answer.
I don’t believe that i will have a reply from them.
You should message the seller first on AliX.
jpil
(jpil)
July 20, 2024, 5:20am
7
The seller is the same the company at AliExpress.