Gear best sent a message…… Not good……
Thank you very much for place the order with us.
We extremely sorry for not deliver the package to you yet.
We are sorry to inform that we can not ship battery or power bank out due to shipping policy. There is no shipping method can ship battery or power bank out.
After reviewing your case, we have 3 options to compensate you:
1) Refund on your Wallet (store credit)
We can refund you the product cost USD and exceptionally reward you with extra points (e.g. If your item is 1usd = 5 points , 3usd=3*5 points => get 15 points etc).
You can use both your wallet and points to purchase your future products.
Please note shipping fees are not refundable.The refund can be completed within 1 working day.
2) Refund on your origianl payment method
3) Choose anothone to replace this item.
We would be very grateful if you could tell us the SKU (item number), the full name of the item or the URL link for the new item. We will be able to check its stock levels.
Please contact me as soon as possible and let me know if this is acceptable, so that we can process the order for you.
We sincerely apologize for any inconvenience that may have been caused.
Best Regards,
gearbest Customer Service
http://www.gearbest.com/
Now I have a great problem to refund with ebanx, they cannot inform if able to ship for some address?
Where buy batteries now? I’m affraid if banggod have the same issue :rage: :weary: