29th November - I decide to order the Sunwayman V60C from Dinodirect, just under $115 dollars in their sale.
4th December - I get an email informing me it has been despatched.
7th December - They send me an email inviting me to view a picture of my package as it was despatched.
WTF?
I think Dinodirect have lost me as a customer for good.
I strongly suspect they didn't want to sell the V60C at the sale price. so they have deliberately sent me this sh*t.
The second I get some red plastic lips phone delivered, I'll be doing a chargeback.
Summer, when you read this, I'm not interested in Dinopoints or store credit. I want what I ordered, without waiting for months. What are you going to do about this?
I haven't had a lot of experiance with DD, but when I had a problem they were very helpfull on their chat line and resolved the problem very quickly. This was for a cheap light, not something expensive, so YMMV. I would think though that if you get the lip phone, them having sent you a pic showing the lip phone in your basket probably goes a long way to proving your point. You could certianly live chat with them, but probably they will just tell you to wait untill something arives before they send out another ~$130 light. There is every posibility that the pic is simply wrong.
“We sorry you not like your product. Maybe you have a friends who enjoy this red lipped phone? We please to offer you a $5 gift card if you keep phone.
well, worse case scenario i can see is you wait twice as long as you should for shipping of your v60c, and have a huge set of lips to play with while your waiting. may i suggest a pound of tanerite in those big lips?
I talked to Sharon on chat and without even looking at the picture from the link i gave her, she assured me that my order is ok ...???? She even told me that the picture of the bag was for the packaging, once again without her even bother look at the picture link i gave her. This is my 29th purchase from DD. I hope it just a mistake of sending out the wrong pic