Could you please PM me your order number frist? I will check and solve for you.
As for the order loss on the transportation, which is out of our control, we also very regret for it. But we will try our best to offer the compensation to you.
Have you add the tracking number on this order? We advised tha you could add the tracking number and insurance when check out. Whcih will protect the package loss.
I have PMed you the detail solution. Could you please check it and solve us together?
As for free shipping, if order amount more than 40USD, we will ship with tracking number, if order amount less than 40USD, it will ship by unregistered number.
We advised that customer could add the tracking number and insurance when check out. Even though most of the order could arrive in time, but still some of the pacakge loss.
The tracking number and insurance will protect the package loss. As you know, the package without tracking number or insurance, we cannot start the claim with shipping company and they will not resposible for it.
Besides, we will try our best to improve our service and shipping method to satisfy customer.
If you have any further questions, we’re always happy to help.
Has anyone noticed “special deal” orders not showing up in the list at GearBest?
I wondered about one of mine ordered from a link on this page that has never showed up on my page “Orders” list at the Gearbest website.
I have orders made before and after that one — it’s just missing from the sequence shown on the page.
I emailed them a copy of my record — screenshot saved — with the order number.
They confirmed knowing about the order and having been paid, and said the flashlight has been shipped.
Just puzzled that it’s never showed up on their list of orders.
They are the same cells, as made by FDK, different brand name, and postage and VAT included. I bought some from the above seller, and Eneloops too, all legit. Or if you prefer Amazon:
Hi guys, thanks for your concerning for the Eneloop batteries, according to our present cost, the $17.99 is the best we can offer now, if in the future, the demanding is hot, the cost may be reduced, then we may have a better deals