Have you had QC issues with IMALENT products? (DX80, MS12, R90C, etc)

Hi, hIkarinoob,

Nice to see you, too. Someone sent me this link. We have been super busy these days, so we didn’t log in here for months. Sorry.

Best regards,
Shellen

Imalent team

I’ve just had a 2nd Acebeam light fail on me tonight, the UC15. 3 if you include the Acebeam X45vn that failed.

So that’s:

5 Imalents 0 Failures
6 Acebeams 2 Failures
4 Olights 2 failures

Also:

3 Astrolux failures
1 Klarus failure
1 Nitecore failure
1 Lumintop failure
1 MecArmy failure
1 Manker failure
1 ROT66 failure
1 Skylumen failure

Imalent DX80 this was going to be my monster light this holiday and few others (5)a present for my buddies, however I found too many folks having issues with Imalent and just can not see me dropping all that cash for poor quality lights. Too bad….

Imalent DT35, not a problem with it, has had very light use to be fair but it’s working fine and the build quality is great.

I also had the Imalent bicycle light, which (on the very first use) fell off it’s mount and got lost, couldn’t find it again. It seemed like a great light, again well made and with a nice beam pattern, but it fell off before it’d even got dark! Awful mount :frowning:

the three Imalent lights i have including a DX80 all work perfectly and been great lights to me. (while i have had 6 Sunwayman lights, all have died, had problems, two were DOA, and have none right now that work.)

RT70 - 3 months - so far, so good

I bought two hr20s and two dx80s plus a dn70.
One of the chargers for the dx80 broke but everything else works fine. Im pretty happy with them. The bang for the buck level is pretty hard to be topped, if you receive a good unit.

So im not sure what to vote, since they were 4 for 5 in qc and my one problem was with a faulty 3rd party charger and not the light itself.

Imalent DN12 - DOA (charging but touch buttons not working, so no start)
Imalent DN70 - after heating up (till the heat symbol appears on LCD) if i turn it off, it will not start again (needs battery pulled out to work). Also the menu is stuck in year 2000: turbo,2500LM,300LM,20LM, that it just bad lumen spacing, not programmable … (Imalent people, have you heard of anduril, narsil, etc ?) That is a bad use of a LCD. And voltmeter is off like 0.3Volts.

Hello Shellen,

i have to thank you for your great after sale service: i had a problem with a flickering HR20 and she took care of sending me a replacement unit after that i sent them a video of the problem.

It was very efficient and courteous.

Good job imalent. :student:

My first two, and to date last; Imalents were the Imalent HR20 XP-L HI . This was about 2 & 1/2 years ago best I recall.

My two worked correctly for the most part after some surgery I did myself.

But what really disappointed me with Imalent was the picture below shown below, taken from many in THIS POST about the HR20
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Take a close look at those wires. :person_facepalming: … Go to the linked post if you want to see & read more.

Update: my DX80 caught fire, and caused injury in my hand last night: > My Imalent DX80 caught fire, vented smoke, almost exploded (replacement head arrived)

My DX80 failed, smoke came out of the head. I had low expectations but so far I’ve been pleasantly surprised. They responded to my email in about 3 days with an address to ship the failed head. It only cost $23.50 to ship the head out. If they send me a replacement head I’ll be happy. I still have my heart set on a MS18 but I wait and see how this all plays out. So far though I wouldn’t rule out buying another Imalent light. I do appreciate a company that’s willing to push performance to the limit and Imalent is definitely doing that.

Wow that sounds good. Where did you purchase the DX80 if I may ask? And welcome to BLF!

Thanks! I’ve been around here for a while buying your lights, just haven’t signed up and posted until now.
I bought the light on a deal from gearbest back in March of 2018. I really like Imalent lights so I hope it all works out well. The Imalent DT70 is my all time favorite flashlight and the only one I’ve ever bought that came with the emitters dedomed. They did a really nice job on that light and mine has never had any issues.
I understand they’ve had their quality problems but if they’re willing to stand behind their products and replace them when they fail I’ll still buy them.

Wow that’s good to hear. Yes I like Imalent too. I also have the DT70 and DT35. I really like the beam and tint of the DT70. Biggest fault is definitely mode spacing. It’s a shame there is nothing between 1000 and 8000 lumens; I really feel there should be something like 2500 lumens for continuous use.

2500 lumens would be nice in the DT70. Usually I end up using other lights if I need that range continuously. I use the DT70 mostly on full brightness for my kids glow in the dark toys. I got some hollow toy animals on ebay and and pumped them full of epoxy/strontium aluminate glow powder. They glow all night long. The DX80 I’ve used mostly as a work light while rewiring my house. I just tail stand it and set it to 5k. Best work light ever.

Update It finally died. Still under warranty IF I could ever get a reply. Been emailing all kinds of people for a lil over a month now. Only one answer from a US seller. I asked them about how to contact somebody for warranty the they quit answering me. I would be highly ticked off if I wouldn’t have won this POS. I know I’ll never spend a dime with this company now.

I emailed sales@imalent.com and they responded in 3 days. Had to ship it to china but it only cost $23.50 to send the head.

Thanks, That was the first I tried to use. I know I sent at least 3 different ones there with no response. I’ll try again monday morning when maybe somebody is in their office and I might get lucky with a reply.

Imalent is on my blacklist.

HR20 was delivered with loose reflector and lens glass. Bezel ring cannot be screwed into the head. This is a manufacturing defect.
I contacted Imalent, answered their question, and Imalent no longer answered me.

The DM21T came and was not charging the battery. After several uses, the flashlight was completely dead. I have not tried to contact the company after experience of the previous problem solution.

I no longer buy imalent and I am satisfied.
I have over two hundred lamps in my collection, but without Imalent.