Just recieved badly damaged Wallbuys flashlight, how bad is this?

Ah! Okay. Now I see what you mean. Thanks for the 411.

In addition -> I apologize to the OP from the minor derailment of this thread (Time to bail out of it.)

Strike ONE: Someone clueless shoved something into the Aluminum body hard enough to make those significant gouges. That was NOT an “accident”!

Strike TWO: the same event seems to have split the circuit board (as evidenced by the semicircular line around the gouges — if you get the board out, you’ll see) If that were a PC, no reputable vendor would sell it, even “out the back door”.

Strike THREE: flickering in a new light with overt damage to the driver circuit?

Oh, PAYPAL…

I cringe at all the “it’s-not-so-bad” replies, because that IS bad, no matter how much worse others may have seen. If we let this sort of mindless damage slide, who knows what weird f-ups we’ll have to deal with next time? The manufacturer will never learn to train their assemblers or hire QC staff if we just keep paying them for this!

It’s gracious to claim that “everybody makes mistakes”, but that doesn’t feed the Bulldog in the 21st Century. If the seller won’t refund or replace it, please be sure to let us all know. Or if they do, please let us know how much crap they put you through to get satisfaction.

Isn’t there a sticky thread somewhere on vendor quality feedback? Maybe this vendor needs an update?

Not when I bought mine. And still not when my Fenix switch failed & they refused to help me. TBH, Fenix is why I buy the cheapest bodies I can find & put the electronics I want in them myself. So I guess Fenix actually HELPED me by treating me poorly… Uh-huh…

OTOH, as I documented here on BLF, the bezel didn’t fit on the “UniqueFire UF-D3” I bought from some random eBay seller. They didn’t bat an eye when I asked them what could be done to fix it. Just dropped an instantaneous Refund & apologized profusely. No return (whereas Fenix insisted on my returning the bad one, after making me do full “swap-tronics” on it & it’s “identical” brother, before they’d replace it, after I’d paid 4x the money for 1/4 the light OTF), no hassle, no nothing, just a note from PayPal stating my money was already back. I was actually a little put-out at first, because I wanted the light to work. It took a minute for the “just buy another one with the refund” concept to sink in.

“Cheap” Chinese vendors??? I LOVE ’em!

All my Fenix lights have been perfect, and most all of them have been bought from Wallbuys, a store that has been good for me, until this light that should never have been shipped.

Contact Wallbuys and show them the photo. Ask for a refund or replacement, whichever you want. If they do not respond, then PM me and I will make sure they do respond. (This is from the T08 group buy, correct?)

It's NOT acceptable. Even if the damned light came free, it's still NOT acceptable. Those lights cost the Mfg around $5 USD to make and cost the Seller around $10 USD to sell. Their sale is still netting them big profits and you had better believe it. They just need to fix the mistake, plain and simple.

My sentiments exactly.

Some really minor issues one can overlook, but not in this case IMHO :expressionless:

The flickering is the bigger issue in my opinion. These get press fit in place and I have had three of them come in with that same problem. I don’t think it was removed and put back in. However, having said this it’s still not great that they are coming in this way. I guy mine with the intention of modding them anyway.

If the flickering is bothering you then return it or ask for a refund. The ZY-T08 is one of my favorite lights of any of them, but it is a shame that quality control has been slipping on them a lot.

I see this as a very poor attempt to actually make a connection to the negative side of the driver. It is very tough to solder to aluminum so everyone tries something different. in this case, I think the “flaw” is intentional to make contact.

I have fixed issues like this in a different manner. I would solder a wire slightly bigger than those little “scallops” and letting the press-fit operation ensure contact with the housing by letting the wire flatten a little. the more wires, the better the contact.

On the face of it, this is a very poor implementation but the damage is minimal. I would be rebuilding the pill assembly.

I showed them the thread and they offered me $2.00 back, or a 15% discount on my next order, if I ever make one.

I have never modded a flashlight and think only in terms of brand new, I don’t want to take this damaged thing and store it away as just a loss. Almost every light that I have bought from Wallbuys was a Fenix (9 of them since I joined BudgetLightForum), which tells you where I am on dealing with junk and things that I can’t depend on, or in this case, came to me in a state of already being damaged in a way that is internal and part of it’s electronics.

I realize you can get a damaged product from anyone. It is WHAT HAPPENS after that[customer service] that is important.

I know this probably won’t be popular but I will say it anyway!!

Considering my first statement I still feel it is important to buy reputable products from reputable Dealers.

My first few months of flashaholicism I bought of a company called T-Mart[this is where I become unpopular being this is BLF!]. I got a lot of JUNK because I did not know any better! From flashlights to phony mAh advertized/re wrapped/re cycled L. Ion batteries.

I NEVER buy over seas anymore. I stick w/ illumination supply, Fenix Outfitters, Going Gear, Battery Jct. ect. Where if[rare cases] there products have failed, I am assured great Customer service!

Basically you get what you pay for!

That is SAD,and more proof what a feeble company they are!! $2.00 back!!! That is a slap in the face!! 15% off? Not much better!! HOW ABOUT A NEW/FREE OF DEFECT FLASHLIGHT?!!!

All I need is the head shipped to me.

If I understood their email correctly, they admit doing the damage themselves.

“”we do have a restrict QC before your package left from our warehouse. especially for the group buy product . as the group buy batch is aluminum reflector, we do the QC for every T08 to ensure it is aluminum reflector. I thought probably our QC staff push it too hard when they did QC , I 100% assure that we send all lights in new condition, if by any chance there something wrong with it, please be rest assured that we will responsible for this. According to the damage doesn’t effect the function, I make you compensation fund of $2””

But it looks like you’re not the only one having problems with them. There’s a page full of Dealer Ratings, where Wallbuys is rated ‘’AVOID’’.

Sorry you didn’t see that before you committed to send them your hard-earned money. Posting a brief precis and a link to this thread might help the next guy. Thanks for “taking one for the team”, although I know that doesn’t ease the pain.

You always wanted to learn how to mod anyway, right?

I’ve been dealing with Wallbuys since December of 2012, this is the first serious problem.

They aren’t saying they are responsible for the damage per se, but they will take responsibility for not packaging it enough etc.

Would they have been inside the light, pushing on something to damage that part, or do they think that I am complaining about a cosmetic scratch on the outside?

“QC”?? Why would “QC” be involved in stuffing a hard, sharp object into the ring surrounding the driver, causing multiple gouges, then levering it far enough and hard enough to cause the fiberglass PCB to delaminate?

That’s not normal, in any modern sense of the term “Quality Control”. And if it were “QC”, why did this unit pass & not get sent back for remanufacturing??

Besides, “QC” is a function of the MANUFACTURING process, not the purview of anyone in the reseller channel! Smacks of a blatant false statement to me… Rather than tip-toeing around it, let me say the word “LYING”, as in the person who would claim this has anything to do with “QC” is LYING to you.

Not trying to get into your business, but if you paid by PayPal or Credit Card, you could go to the payer to open a dispute / claim / whatever they call it where they take the money back from the seller’s account & replace it in yours.

Unfortunately, other than your completely-appropriate public “outing” of this mess, that’s about the only way you can be made whole if the seller refuses to take responsibility.

Meanwhile, I find it helpful (to my dignity, if not the process) to settle in to a long abusive dialog with them, using whatever words I deem appropriate, accusing, insulting, demeaning, everything I feel a need to “blow off steam” for, gets heaped on their Inbox, and if they try to ignore me I find others in their organization I can abuse (verbally ONLY, of course) until I find my way to the “big boss” who gets “both barrels” until he puts some kind of technological “block” on me, whereupon I use another E-mail address and start all over again. But that’s not for everybody, and it usually only makes me feel happy; although it is often successful ultimately. There is much value in blowing off all the accumulated steam you feel against some A-HOLE who desperately deserves it…

But that’s just me.

It’s because it’s press fit.
Quite normal and not a real problem.
The PCB is designed to cope with nicks like that.
Every 90° there are the through holes
I.m.o. you should buy more expensive light if you think it’s a problem.
One that has the PCB soldered or fixed with a ring or something.

+1

Did you use paypal to pay…file a complaint thru them, have them go to to toe with the dealer since they want to jerk you around…absolute insult to give you $2 for a defective light