I made my first KD order, to get one of those 2.8a driver boards with the stars to configure the modes... The order summary/tracking page showed the item I ordered, the payment, etc, etc, etc. Now, the page is completely blank. No orders are shown in my account. I contacted them, and they say everything is fine and my order will ship friday. The website is still not showing anything, and there's no way for me to track it. Is this typical for them, or are they screwing something up?
If you check out the 'rating KD' thread you'll see that they have a well earned reputation for poor communication and web site management. https://budgetlightforum.com/t/-/94
Despite that many people use them (successfully) because of their product range and competetive prices. For me they seem to have developed a policy of organising delivery on the day after I've completely forgotten about the order, so that it's always a pleasant surprise.
You probably got logged out after a while and the order didn't go against your account so no KD points for you. The good news is your order is probably packing right now and will be shipped with no problem you just won't have any clue when it is going to show up.
If you log into KD, you will be logged out in no time. Like maybe 15 minutes. So it could be they didn't associate your account with your order, which means you can't check the status of it.