So far I have had 2 orders cancelled , and now I have an order that has vanished .... I have the paypal receipt that shows I paid for the item , but Kaidomain does not show the order ?
Is KD going down hill ? whats happening @ KD ? Does anyone know ?
Ughh, that doesn't sound good. By any chance are you using two account names with KD? All I know is that they have been consistently adding new products as they always do during the last few days.
9/11/2010 8:32:50 AM and this one left HKP 16-Sep-2010 (didn't arrive yet). I have got an email replay 9/18/2010. It was about, they will give me a price reduction on my next puchase, because I have got a defective item. So I guess, yes, they are still alive there.
Hmm, now that you mention it, I’ve been waiting for a package that has been dispatched four weeks ago. I think it’s time to contact their customer service.
from my own experience with KD, they always sent my orders late,
and only after i contacted them via: http://www.kaidomain.com/SiteMessages.aspx
and complained.
however, lately (last month) that “arrangement” stopped working.
10 days after ordering flashlight marked as:
“ship in 1-3 business days” and the order was not shipped,
I went trough that: http://www.kaidomain.com/SiteMessages.aspx routine
but that time nothing happened.
my messages left unanswered .
there is always the dilemma with dispute opening via paypal,
is it fair, should they get few more days to respond,
but that time i was too busy to go trough that root
of begging to get what was already payed for, so i opened an dispute via paypal.
after two days paypal informed me that they closed the dispute as it was resolved.
that means that the disputed payment was refunded.
So, for the meantime ordering from KD will have to wait for a wile.
if they lingering with your order
and not responding your messages
within 45 days from the day you payed
(was it 45?)
you can\should open an dispute.
opening an dispute is a bit like ruining to mummy and cry,
Many times using that tool is coming at the expense of the ego,
other times it feels dirty, as if you damaging someone else’s livelihood,
Every case should be handled with decency, and for its own matter.
lately KD is acting strange, so at list in my case they deserved a spank.
Don’t believe they will fall so easy, if the owner will vaporize,
someone else will bay the site.
Orders from over a year… you should tell them you have a word at some forums
and you’re going to discourage other potential buyers.
you can also open dispute about an recent order (as an excuse),
and write there also about that year old order,
so at least you will get their attention.
If they replied and wrote that the item was being packed or something like:
“Hi Friend, Please do not worry. We will send it to you ASAP.”
It sound ok, maybe it will be shipped in few days,
they never lied to me.
One time i paid from paypal account that used different email address than
the one used for my KD account,
and although i was logged in to my KD account during the transaction,
the purchase did not show.
they do have very nice deep reflectors at KD
I can likewise say the same about the KD module. Their interface makes search impossible to do. :( Let me know if it's good since I might buy one, too.
So true agenthex, sigline. I just wonder, isn't 8B like 2800K? If it is all that warm, please give us your opinion on how it works and looks outdoors etc.