My last order was placed 5/19, showed shipped 5/21. I got emails for order confirmation, and shipping both. although IIRC the tracking number is not in the emails, you have to go log into the site to get that from the order page.
By 5/26 the tracking number didn’t show anything, and I sent a message on the order page. Reply within 24 hours, said it was still in their distribution warehouse, and he’d basically go tell them to get their butts in gear… Tracking started moving the next day.
Deffinetally, go log into the wurrkos site, and look at your order there. You should at least soo a tracking number there. In the list of orders there is a 3 dot menu on the right, in that there is a contact us link, it opens a message page attached to the order. Do not click the order number itself in the list to get to messaging, on the actual order page there is no link to the messaging area. Its only accessible from the order list.
As to shipping times, since others are chiming in on that…
Then it took about 2.5 weeks. Which isn’t bad, week to the US, then USPS takes a week to Alaska. This time it took about 8 or 9 days each leg, so both overseas and stateside were behind the curve.
In the process my Soffirn order that I placed about 5/30 caught up to it and passed it, supposed to come a day earlier, then delayed and they came the same day. This one was about 2 weeks total as well.
M previous order from them took like 16 days flat from purchase to me. which wasn’t bad, it sent immediately, and again, week to the US, then week to me.
Both orders had email confirmation of both being placed, and shipping dates(although the the second one was wrong, it hadn’t shipped–Automated e-mails Before shipping not after lol).
Its all amazingly slow to me actually, since I can order anything on eBay that comes direct from China/Hong Kong and have it in 4 days flat… Faster than I can from anywhere stateside!!
Different carrier contracts, no doubt. Some carriers are just Slower. And whoever Wurkkos and Soffirn, and almost all I’ve ordered from on Aliexpress use, are the slow ones.
Have an order in with Wurkkos right now. I’ve been busy, haven’t checked tracking yet… Might remember it later today.