M3TAL_L0RD
October 21, 2011, 10:22am
21
M3TAL_L0RD:
D*mn, FandyFire STL-V6 got backordered, so I canceled order. Let's see how long it takes DX to refund :|
EDIT: took 1 hour to get answer at live chat, and answer was that refund should happen within 8 working days... wow that's a lot time to refund... couldn't wait and ordered Sky Ray STL-V2 from Manafont already :shy:
Got my refund today... after contacting live chat again |(
Previously (quite some time back) I mostly bough from DX or Dino until:
1) Dino promoted a Christmas Sale of 50% off, but actually raised the original prize almost double first. Bye bye !
2) My order with DX showed 'order pending' for weeks and finally asked me to cancel the order. I tried to open a ticket without sucess. Then DX told me to seek help in the Forum. After a war with those so called moderator, I decided better go to Paypal for a dispute. I got the refund in 2 days !
Now both sites are blacklisted in my book.
Budgeteer
October 26, 2011, 8:12pm
23
stevetexas:
DX performance is terrible.
Go to Paypal now, start dispute.
DX will send you an email with a lie.
After 5 weeks, go to PayPal and upgrade to claim.
Best advice ever. Once i cancelled my order and i wish i never did. Took them 3 months to refund me.
my9221
October 31, 2011, 7:15am
24
winwintorch:
Previously (quite some time back) I mostly bough from DX or Dino until:
1) Dino promoted a Christmas Sale of 50% off, but actually raised the original prize almost double first. Bye bye !
2) My order with DX showed 'order pending' for weeks and finally asked me to cancel the order. I tried to open a ticket without sucess. Then DX told me to seek help in the Forum. After a war with those so called moderator, I decided better go to Paypal for a dispute. I got the refund in 2 days !
Now both sites are blacklisted in my book.
I have filed a dispute to Paypal for DX non-delivery one week ago & received a full refund today!
Nautic
October 31, 2011, 8:15am
25
I have said it many times in this forum: If you have a problem with ANY
HK seller, file a dispute with PayPal and eventually raise it to a claim later.
Dont let yourself be screwed by trying to solve the problem by contacting
"customerservice". In most cases they will give you a runaround, or offer
you a 2$ compensation for a 20$ light.
raccoon
October 31, 2011, 9:11am
26
Nautic:
I have said it many times in this forum: If you have a problem with ANY
HK seller, file a dispute with PayPal and eventually raise it to a claim later.
Dont let yourself be screwed by trying to solve the problem by contacting
"customerservice". In most cases they will give you a runaround, or offer
you a 2$ compensation for a 20$ light.
This is very good advice and words that I live by.