i havent receiver tracking code, so i sent a PM to neal and subcribed this theard
I was contacted by Neal a couple days ago, but no tracking number.
Was just woken by the postman after two hours sleep - so here’s just a quick photo taken with my phone camera, before I got back to bed for a few hours.
It came in one box (even though I’d chosen registered shipping), and the packaging was immaculate, with all components protected by dense foam.
Looks like I’ll have plenty of fun tonight! 
I have answered: “Neals customer survey”
.
There is news
2018-03-21 08:07 - Registration in the delivery unit, The shipment has arrived at the unit responsible for its delivery
2018-03-21 02:35 - Classified, Shipment has been classified in the Logistics Centre
2018-03-19 11:35 - Classified, Shipment has been classified in the Logistics Centre
2018-03-19 11:33 - Accepted, Your shipment has been received at the point of origin
2018-02-07 07:33 - Pre-registered, Your shipment has been pre-registered in the Correos systems, pending deposit
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I hope to receive it today or tomorrow
Thank you
My GT came! Goodness, this thing is HUGE.
PM-ed Neal about my tracking number.
He responded within a few hours and now I have a tracking number !
It’s in my city most likely to be delivered in the next few days.
All I can say is: KUDOS to the new communication speed by Neal.
Please keep it up. 
I just set my GT to mode set UI with mode no.8.
I prefer single press to access 2.5A turbo compared to double click in ramp mode.
Good to have such a flexible driver. :+1:
Just posting to subscribe.
Thanks, guys got my light yesterday N0: 994
It is perfect.
Yes, Neal is doing a good job.
He got overwhelmed and was getting a lot of abuse from people about things he had no control over so he just kind of shut down. I can’t blame him, I want to do the same thing every time I wake up to this thread having 100 posts since I know something happened that I don’t want to deal with.
Please be sure to thank him whenever you talk to him, he needs to know that people appreciate what he is doing.
I am not sure if this thread will stick around but a basic update on the situation for those that didn’t see my update in the old thread is that things are moving in a very good direction now.
Communication lanes have opened and we are set to start getting issues sorted out quickly. Just make sure you have filled out the survey 1 time if you have an open issue.
I am also trying to get a far far better option for orders for the next batch, I will not do it the same as last time.
I will give you more details once some things are finalized.
It’s really nice to see things running so smoothly now. Hopefully the remaining issues will be resolved soon - let there be Giggles all around the world!
I tried to take some photos outside, but somehow my camera decided to focus on the background, instead of the Giga Thrower …
Still waiting for the body and batteries.
40 days in transit :person_facepalming:
Destination Country - Belgium: +32 2 276 22 74 Go to official website 2018-02-11
04:15:00
Item released from customs,MYKCHA
2018-02-11
04:14:00
Item released from customs,MYKCHA
Origin Country - Malaysia: (60) 3-2727-9100 Go to official website 2018-02-11
10:17:10
Item dispatched out BRUSSELS EUROPEAN MAIL CENTRE,KUCHING
2018-02-11
09:40:52
Item posted over the counter,In Transit
2018-02-11
09:27:55
I have got two blf head but not the body…
Have you filled out the survey with the details yet?
strange of your package, I just checked
ship in Feb.7, still not delivery
it seems we should change another mail to spain
any one in Norway want to order a GT
lumintop can ship the other tube to him
and Arildb ship one head to him
Team Giggles and Neal - thank you. In between work I’ve had the opportunity to muck around with my light and it’s perfect. No blemishes, UIs seem to work as described. Additionally, I’m able to make a light spot on my neighbour’s house about 15 metres opposite of me in sunny weather. This thing is mental. Thanks again.
i just have a PM sent by neal, first since DEC
so it turned out the light hasn’t been shipped :person_facepalming: , and he asked me what value should the light be declared
so at least 2 weeks i will receive the light
anyway, i’m not mad this time, because i know what’s going on
Yes, I will go into more detail later once I understand the full scope of the situation but things are a bit of a mess with all the manual human input that was involved in the order and shipping process. Some orders were lost, some people got 2 tubes or 2 heads and in some cases the workers shipping the lights messed up altogether and some orders feel between the cracks.
Communication is flowing much better now, so make sure you filled out the survey (just once please) and hopefully things should start getting back on track soon.