I once got an automated paypal email after a canadian #$@er failed to send me a mobile after I paid for it (about $250) During this period I had about 3-4 other ‘bad’ trades and I opened a dispute just to be in the 45 days limit.
Actually, my mobile case went to the wire (90 days I think) and I had to phone ebay support (from my non-us country) to have them ‘decide’. I never received the mobile. 2 things could have happened.
i) The seller seeing my far away location just did not send it. There was no tracking.
ii) He sent it and it got ‘lost’ en route.
Since then, I’ve used disputes sparingly plain giving sellers 1 star rating if the amount is insignificant and nothing is received. Often, they ask for review and I get refunded ultimately.
If I am still withing the deadline and do remember to check my purchases, I will inform the seller if the product has not been received by the 30th day from which I ordered the product.
From there, I give him upto 40 days for the product to turn up. I do state to him to wait my correspondence (in case product turns up) before proceeding any further.
I then decide if I want a reshipment or refund.
Long ass post but this is how I proceed nowadays. Got no problems until now and my last dispute was with FT when they failed to send a 2nd sk68 clone I ordered.
paypal is now owned by ebay. And their (ebay) motto is (told to me by more than one cust serv manager) “we want ebay to be like a big box store where customers can walk in and has a positive buying experience” . This is good but it also means the customer/buyer is always right and the buyer always is the winner and the seller is always the loser. (for disputes). So if you dont like what you bought return it. And ebay sellers (me too) dont like the sound of that at all.
Perhaps Paypay/eBay should purchase their own freight forwarding company.
Ensure the items get there and at a price that encourages people to buy online internationally.
LOL
That’s the absolute opposite to where eBay is evolving with its new seller protections and suspending customers if they don’t give only positive votes….
ebay and paypal have become so popular that they think that they can do whatever they want with sellers/buyers. Imposing scoobidoo rules/regulations/sanctions whenevery they want, not paying honest sellers their due, suspending buyers a/c arbitrarily. We certainly need an alternative to scam ebay/paypal. I am starting to seriously consider Aliexpress at least as an alternative to source my Chinese stuff.
I had filed 3 PayPal complaints but eventually received every package within 1-2 months. Paypal reimbursed me for one of the packages and I withdrew the other complaints in time. Once I got my package I sent the reimbursed payment back to the vendor. I filed two more complaints after that and then I stopped filing them. I figured once the packages had been shipped to me and even better made it into my country there was no need to file a complaint. I have never had a lost package that was tracked. Why file a complaint if you don’t need to? I would understand if the package never showed up in any tracking system or was halted by customs but not for a slow package. My motivation was based on hearing that PayPal was turning accounts off due to excessive complaints. Just because PayPal has a system to protect consumers doesn’t mean you should use it everytime you get a slow package. It was designed for times when fraud was involved. In no way is Fasttech or any of the big Chinese vendors trying to defraud us. They were\are just as much a victim as the rest of us. A union of shippers is just as bad as a monopoly. The postal union decided join each other and go after several large suppliers including fasttech. IMO
I really dislike PayPal. I feel that they are overly intrusive in the questions they ask when you set up an account, and especially if you wish validate your account so you can transfer more than $500/month out to your bank account.
But as a owner of an on-line store, I HAVE to offer PayPal as ~10% of our business goes though PayPal, and their rates are (on average) cheaper than what the bank CC charge. . . Last year purchases by customers using PayPal accounted for ~$25K of business for us.
We sell wild caught Alaskan & Pacific Seafood, on-line.
yes ppal is changing, I just got a notice today that their “policies” are changing
it is about 5 pages of legal mumbo-jumbo, it seems to be regarding their credit / debit card policies, ( I just skimmed over it ) but I think they are changing because they may be forced to follow bank and credit card company rules. And it doesn’t help when ebay bought them, ebay likes to mess up everything.
Did you ever get this sorted out? I had the same problem today. I have over $1,000 in my balance, and they say they’ll retain it for 180 days. I’m hallucinating. Account was temporarily restricted for no apparent reason. I’ve used Paypal recurring payments service for years and have thousands of transactions. I’m incredibly agitated and plan to phone them tomorrow to demand my money; I don’t even care about the account at this point.
You need to be using ALiExpress for buying from China.
AliXpress holds the payment in escrow until you say you’ve received, you can make a dispute directly with AliXpress and they will refund the money very quickly.
You’re guarenteed to get banged if you use Bangood.
I think that until this person comes back here and talks about flashlights rather than just complain about PayPal this should simply be ignored. The message was posted by a new forum member, their only post here, in a topic that has had no comments for almost 7 years. It could be that something is fishy and the new member just wants to rant, cause trouble, etc. I could be wrong and will apologize if proven wrong.
I have always had a dislike for leaving money in Paypal which i don’t typically break. Though with my recent flashlight sale i made an exception and left the cash in there for BF flashlight purchases (2-3 lights).
Its under $100 but this is a good reminder of why i should not leave money in there in future.
