Rating: BestOfferBuy.com

http://BestOfferBuy.com

Pros:

  • Legitimate seller
  • Good selection of some hard to find flashlight products
  • Sometimes very competitive prices

Cons:

  • Reports of bad post-sale customer service

Three stars for BoB. The prices are pretty keen, delivery time acceptable, reasonable website and search facility.

Not as many products as DX/ KD but some very decent lights, batteries and chargers available.

Are they the same company as Dealextreme? I read somewhere that they are practically the same thing. Although I suppose that all of these companies are just drop-shippers, and they get their products from the same distributors.

Do you remember how many days takes it takes them between placement of order and submitting the package to the post office for shipment?

Thanks for the comments, I was wondering about this company.

how long do they normally take to delver, i'm obviously targeting the uk people on here i've been waiting two weeks so far

I wouldn't worry to much

i presume they are in hong kong stuff from there can take up to 6 weeks 2-4 week seams to be what i normally Wait although i have not used this particular seller

I don't think there's a relationship between BoB and DX, although the business model is similar. I've had no problems with BoB and the turn around seems, generally, faster than DX.

No worse or better than DX overall though, imo.

I've never ordered from BoB, but they seem to steal pictures from DX and then alter the DX logo out of the picture. Plus they have a Digg button that is fake. So right up front they have some shady business practices.

They don't seem to have any unique items compared to DX.

They do have some knives that DX doesn't carry. I was actually going to order a few just to check them out, but the coupon codes that show up correctly on their website don't seem to actually do anything. When I checked out, I got a total of nineteen bucks and some change (after 15% rebate) but after the redirect to Paypal, the discount had magically disappeared. This could just be a bug and I'm not suggesting that they're intentionally trying to mislead their customers but it was enough to make me not go through with the order.

You should continue with check out. After you paid, you get discount.

Hrvoje

Thanks for the tip, Hrvoje. I think I'll give them another shot and order a single item this time.

It just strikes me as a weird way to do business to expect your (new) customers to pay the full amount up front - particularly since it doesn't say anywhere that they'll issue a partial refund. Even though it wasn't a lot of money in my case, it just seems... broken. And I imagine I'm not the first potential customer who decided to just go and shop elsewhere.

With BOB just go throught the process and on the paypal screen you will see the non discounted price but then it will take you back to BOB then you will see the discount price.

The on paypal you will see the discounted price when you log on.

Since all comments normally slide in this part of the forum toward critical .I'll chime in and say that I had a perfectly satisfactory buying experiance with them ..Nicely packaged , easy check out , good descriptions beam shots ,descriptions were accurate ..Great price ...Yada yada yada ..I have nothing bad to say whatsoever ..From me they get two thumbs up ... What more does anyone want fom a company ?? call me a shill or mark this as spam but they deserve praise considering the lousy treatment , deceptive advertising , products never showing up or wrong ,damaged etc .,etc,etc,.ad infinum .. from other places .

Taking my shoes off to give them Two big toes up too ..

Worked for me =)

That's always good news. Competition, especially decent or good competition is always a positive thing for us consumers. Thanks Boaz.

Do these people tell the truth?

Got e mail stating that the Jetbeam PA01 has a 50% discount

Yes it's only a 30% discount $120 to $84.

But LightJuction has it for $49

Same lies as Dino Direct.

I placed an order with Bestofferbuy two days ago, and today they e-mailed me to say one of the items I wanted (the Tank007 Tk566 3 mode with extension tube) wasn't in stock, so they gave me the choice of cancelling that part of the order, waiting and shipping my orders separately, or replacing it with the 5 mode for no extra charge, even though the 5-mode costs a couple bucks more. I chose the 5-mode.

So... pretty good so far, I'll have to wait and see what happens when the packages arrive.

Pretty much the same thing happened to me when I ordered half a dozen items. Received a shipping notification for four of them a week later and another email a couple of hours later about the missing, out of stock items. I opted for the refund since the alternatives they offered didn't particularly appeal to me and received it a couple of days later, minus the value of the coupons (don't remember the particular amount but their math checked out). So I really don't have anything bad to say about them either.

On some items, the number of "Diggs" seems somewhat dubious (some generic-looking multi tool I was looking at had 12,000+ diggs, which is just ridiculous unless the thing walks the dog, does the dishes and brings me coffee -- I checked the same item just now and it's showing 0 diggs so that might have been a glitch) and some stuff is a bit overpriced but so far, no complaints. CS responds quickly and after some back and forth, resolved the minor issue I had. I've placed two smaller orders during the CNY break and I think I'll be ordering from them again. As always, it pays to shop around though.

Edit: Oh, and their coupons only work once (RETAIL10 or BOB10 for 10% off).

Placed an order with BestOfferBuy on January 18. Now the 24th of February with no item in sight. Contact customer service, was told I'd have to wait another week before they'll do anything, which would put me right up against the Paypal dispute date.

Slimy customer service.

As usual open a paypal dispute and just tell them that if nothing happens in 15 days it will go to claim. But being from BLF you probably know the drill.

What did you buy from them if i may ask?

I've already opened a dispute. Bought a couple of Tank007 lights from them since after the one time use coupons BestOfferBuy had the best price.