Well after almost 1 month, I received this email this morning.
"Dear customer
We sincerely apologize for the latest delay on responding CSE Tickets ,as the new year and Chinese spring festival holiday,we have backlog lots of email .
Due to the unstable market,apologies that your product 50512 is temporarily unavailable from our warehouse.
Would you like to login our website to research other similar items instead of the pending items as shipment ?if available,please kindly tell me the item sku number you picked.
Thanks for your understanding !
Best regards,
lina
It's too bad they have such a huge selection of items because their service is horrendous. On top of that, the website still isn't updated showing that the item is out of stock. Reminds me of Wal Mart.
i never purchase one, but my claseemate said that they really have a bad delivery system(maybe sth look like reasonable ). and they will never make a refund when you get sth in a big price,oppositely,they would reship you a new one if they think it‘s also have a good net profit.
seriously though its not all dx fault. the hong kong PO collapsed and mail got delayed/ lost. Check out any big hong kong ebay seller they all get negative feedback in dec/ january/feb due to postal delays.
my issues with dx are about false advertising, wrong photo's, wrong/ broken products/ poor customer service no quality control etc...................
woohoo!! They partially shipped an order I made on Jan 27th! And with a tracking number. I hope the other two thirds of the order will also get a tracking number... (It deserves one on its own - more than 15$. The partial shipment is for about 6$ and got a tracking number. Strange.)
Most of my around 30 order with this people went reasonably fast no problems , one or two item each usually no popular stuff...in average 20 days after the order i got it ...
For what I dislike them intensely is for that 'in stock' scam were you order something and two or three weeks later notice the lack of the good...the new arrivals is plenty of those 'deals' beside the countless skus marked available when for many months are not...
My order list has four items since December only one shipped three 'order received', one the XR-E R2 replacement because the 'defective...' claim I made some days ago.
As appear they don't have the Uniquefire G10 , nobody got it, in the past when bought my first SSC P7 in a similar situation I fix it choosing another flashlight a bit dearer but today my wish list there is empty...also getting the PP refund is not nice since it stay in a bank/CC's limbo and nobody here know how to get it...
DX is the worst of all. Just cancelled my order and they sent me an email stating your refund is successful - your refund has been sent to your payment account.
That's BS ain't it. My paypal account is still sitting at 0.
That's why i dislike shopping with DX. I just love the way how MF handles it. Usually the goods are dispatched the next day or even the same day. I got spoiled!