This has nothing to do with Chinese websites. It's all about the lack of QC by the factories and the distributors.
eg, same Omten switches are used in every flashlight no matter the cost.
That doesn't makes it better. You ordered an item and get the wrong/fake one...but it's not a single accidently mistake. It happened multiple times (even with their knowledge of this mistake) and nobody seems to be responsable.
Dino features the dumbest thing a china retailar can do! (again!) Are they really that ignorant or what?
I paid around 12,8usd per flashlight with discount. Bought two because i can and it is within my tax free limit of 22€. I paid around 18€ for two L2 with xml (yes the infamous 3 modes instead of 5 mode)
They sent an invoice with the full store price without discount along. Ok, who can be that stupid!?!? I can't believe the lack of their common sense.
I had to pay 8,41€ because of the silly invoice which absolutely no1 ever sends! And even sent a more expensive one at that!
I'm not letting this go easily since it was a purely dumb and expensive mistake they made (among others). I'm not eating 8.41€ because of someone stupidity.
How shall i proceed? Well within paypal dispute but do not wish to resort to that.
Budgeteer... them write the price of the items without discount or giftcards that give a real credible idea of what you pay;
if them write too low prices customs(almost in Italy) estimate the prices that usually is 3 times more of what you payed
Please the next time write before to DD or make single orders, ty for the comprension (is what a chinese will answer you xD)
and LOL you can complain about 3 modes instead of 5(maybe them will offer you 5/10$ giftcard ....to pay custom xD), NOT about custom fee c'mon
Them just lost money with that, I think is bad QC and disorganization not scammer attitude, maybe them don't have the know-how about batteries... tham sell like thousands of items!
BTW ever fixed the mistake with an happy customer.
Fake reviews, fake discounts, non delivery of item, no answer to cs requests, i suppose all that is bad QC and not "scammer attitude" ?
Did you articipate in any group buy from DD on this forum ?
If so your experience differs from the one of isolated individuals who are not the target of a DD PR campaign/damage contaiment operation.
I feel dirty after dealing with DD.
I feel "flashlight whore dirty" after dealing with them.
My bad. :X
There's not enough soap in the world to fix flashlight whore dirty.
LOL DD PR that was my toughts first of have real experience:
In my experience them acted in the best way with fast answer i received 3 order and all perfect,
I got also a gift card for an not arrived order after 42 days of ship with no troubles.
And I used different mail and nick from that forum, unless them checked the redirection of some link from that forum can't correlate me here
on DX after like 20 orders(not all arrived perfect) and more of 200$
at my first RMA for a 6$ order I got that answer today
Dear customer,
The package is shipped on 10.10. We understand you’ve been waiting for some time. But unlike courier services like UPS, Fedex, TNT, DHL and EMS, Airmail and Registered Airmail are sent via Hong Kong Post and Hong Kong Post can not guarantee delivery time for these services.
From experience, the estimated delivery time is 14 to 21 working days (i.e. Mon-Fri, excluding public holidays in Hong Kong and in your country), though sometimes this could be much longer than expected. We take the liberty to ask if you can wait for a few more days pls?
Sorry for the inconvenient and thank you for your patience.
Yours faithfully
Samuel
I'm not a PR or even a whore, I give my neutral critical opinion, if you read or quote all my post, I hope you do the same.
I'm curious to know what you think PR means.
Had my first experience with DD over the past two weeks. Got in on the Ultrafire WF-502B R2 +18650+ charger for $5.69 deal, which was great. Used PayPal. Received my PP e-mail with transaction ID. Days went by and the DD order sat as "unpaid." Sent four e-mails to their "fastservice" e-mail address w/o nothing back. Opened a Paypal dispute. They responded that the order had shipped, but referenced a different DD order number! Still "unpaid" on their site. Finally got thru on the live chat (after four times and several hours) and they ended up canceling the order and refunding the payment today!
Have bought from KD, DX, Manafont w/o issue. This was a nightmare. The worse part is not getting that WF-502B R2 light...
I received goods that were not as described, and got a gift card as compensation ~3 days after complaining to their CS. While I'd prefer getting stuff that is up to the specifications in the first place, I much prefer that method of finding a solution rather than to having to send inexpensive items back for replacement while having to pay roughly half the item cost again in return shipping. Not everyone might like such solutions and their way of calming discontent customers though. I also found that the original supplier of the item also has the same wrong specifications displayed, DD simply translated the suppliers description and never did any checking themselves. They also didn't update the specs after I pointed out the error either, go figure.
sry I should write "sry my english sux" on sign xD
btw in Italy PR mean public relations and, as I used it on quote, also promoter of pubblic relations expecially of a disco... PR is the guy that invite ppl at disco and get a reward, I mean that there.
...was like: I'm not a PR/whore
SPAMBOT you got a flashlight at a good price but without SS bezel right? and got a gift card
than you confirm what I said chaotic disorganized but not scammers, tham can buy a biezel like that at 0,20$
Luminous I'm sry to hear that but my order of 6 flashlight kit at less of 5$(29$ 6) with coupon is on the way to my home
we should change title in
Your are smart, fast and feel lucky? than RECCOMANDED! you can make good deals!
You are that man?
AVOID!!!!!!!!!!!!!!!!!!
sry for the italian citation I loved that movies when was a kid xD
white collar blues is the english name but is stereotyped in Italian culture probably no1 know that :P
10 days through CS case number and still no 8$ gift card..use live chat and got it in 2 minutes..why couldnt the other rep do that?
People are accusing Dino direct about asking people to spam this forum with reviews ....
I think this is exactly what they were asking for and that's that people would go to their site and leave a positive comment .
What about people who are bought off with a free flashlight ..
So if I give you a balder wother 20$ you'll spam the forum but not if i give your entire site an 8$ light ??...
wow sour grapes ..
If you have no experiance with chinese vendors than all dealings are seemingly difficult ..people love ebay because they all bend over for the buyer afraid of messing up their feedback ..
My opinion is Dino direct is hanging in and taking a ton of flack for being here .
The truth is if I was the Dino ...I wouldn't be here playing nice on the forum .I would just avoid all the hassle .
Where else would you have someone publishing private correspondence and negotiations between buyer and seller ?
Does anyone think there isn't any other company who has a shill on blf ? Maybe one who would whine and complain about a rival company in a public forum ?
I ask this BECAUSE I'm in search of the truth .Not because I'm a whore or think anyone else on BLF would whore themselves out for a flashlight .
I ordered a STL-V2 from DD yesterday, since then i have recieved about 15mails from dino direct with the subject "Welcome to DinoDirect" "We have created automatically an account for you".
Ive been trying to log in to DD with the account details, but it tells me that the mail doesnt work or password is wrong. Tried to create a new account with the same mail and still doesnt work. Weird thing. Hopefully ill recieve the flashlight.
I actually have not purchased many flashlights from DD, but it was an error of similar magnitude as the scenario you describe. I’m also more inclined to think that they are somewhat disorganized and not actually scammers. The gift card I received covered the difference between DD’s price and their suppliers price, meaning that DD did not profit from their mistake.
[quote=Boaz]
If you have no experiance with chinese vendors than all dealings are seemingly difficult ..people love ebay because they all bend over for the buyer afraid of messing up their feedback ..
My opinion is Dino direct is hanging in and taking a ton of flack for being here .
The truth is if I was the Dino ...I wouldn't be here playing nice on the forum .I would just avoid all the hassle .
Where else would you have someone publishing private correspondence and negotiations between buyer and seller ?
[/quote]
It is almost as if DD is judged by a different, harsher, standard. The general attitude here seems to be that if you do not jump on the dino-bashing-bandwagon, then you are a paid scumbag shill with no morals who likes to eat babies as a snack. It is almost as if a competitor employs paid shills to bash dino, just saying...