This response speaks volumes about you guys. I for one will continue to support you and buy Eagle Eye lights. I appreciate the fact that you can see our side and admit to mistakes made on your side.
Thumbs up for for everyone’s very civil posts.
Glad to hear that! Looking forward to buy more EE flashlights.
So to clear the waters a little, do shenzen manufacture eagle eye or just own some kind of intellectual rights? I had a PM from Rayus telling me they were the original manufacturer of eagle eye. :~
Marc
+1 on Thomas Edison… Still, not many people are aware of this… Even now, many believe that Edison invented light bulb but in fact he just improve on it and made a fortune
Mr. Song,
I was very pleased to see this post. I know it must have been frustrating for you and I applaud your admitting your part and ending this graciously. I look forward to seeing new designs from Eagle Eye.
from this i think EE has learnt a few things and hoply will produce a top of the line hot rod light for the next group buy.
Yes, thanks a lot everyone!
Cats Eye
ARR 6
How many lumens does it do? :bigsmile:
This is great, and I look forward to having Eagle Eye improving their lights. I have one of the Eagle Eye A6’s and it is a great light by itself.
The samples are not about being perfect the first time, none have been so far for the entire light. All design is a matrix of compromises, getting them minimized is the goal.
The real mistake is a lack of response, and this response is wonderful, thank you! I look forward to doing business with you here on BLF, at BangGood, or anywhere else in the future…
But also, samples are also not a “negotiation” — the supplier agrees to build to spec, then does that.
The problem — described above as a typical approach from Chinese suppliers — is sending samples intentionally off-spec repeatedly, each time using some cheaper part.
Sometimes it’s the subcontractors who do that (whoever builds parts or assembles parts).
Sometimes the company we negotiated with isn’t checking each part.
Sometimes they know, and hope BLF folks will say “that’s good enough” or “we give up” and buy that.
A really sad example worth studying — not a group buy but a lot of interaction with BLF folks — was the ZeusRay light.
https://www.google.com/search?q=zeusray+consolidate+site%3Abudgetlightforum.com
The very first interaction here was great — they listened! And they turned a cheap poor light into a really good inexpensive budget light (changing the emitter and making a really respectable solid pill).
People started buying them by the handful — and things changed to where nothing could be relied on. Everything at some point got changed: the switch, the driver, the mode memory, the emitter, the pill thickness, the pill depth, the drill or cutter used to make the hole in the pill so it no longer made a flat bottom —- every few days or weeks something changed about what they were shipping. Someone did it a cheaper way, used a cheaper part, got sloppy and tried to hide the problem (the too-deep cut pill with an aluminum shim filling the gap, that burned LEDs out really fast). Sometimes they knew it, sometimes they blamed their supplier.
That’s how to do it wrong — keep changing instead of building to spec and verifying the product stays as promised.
(Someone here at BLF a few years ago — I recall it was a response written by a European working in China — described this kind of thing as the typical problem: he’d work out to get a good sample, a good small order, another good small order, think he had it all figured out, then he’d make a really significant larger order, and they’d change the product and deliver cheap junk. I wish I could find that posting again, it was a sad story well told, he thought it was just how businesses in China treated buyers who weren’t friends or family or otherwise protected. I dunno.)
It was quite a lesson, watching the ZeusRay thing, it was like a long slow freeway crash in the fog, one surprise after another.
Suddenly every member on the forum are experts in either trading amd business ethics or how to negotiate with chinese companies!
Hank, What you’re saying is true but Mr. Song has stepped up and admitted that mistakes were made and that he will do better next time and learn from these mistakes. I think we should give him the opportunity to prove he stands behind what he says and not judge him on what Zeusray did which I agree was bait and switch garbage. I have 2 of the EDC120s collecting dust.
LOL. Too true. 
Not Me - I know Nothing!
If I did I would do a nice BLF Thrower GB for you;-)
-Chuck
Why ever pay for a lawyer when every dickkymo on the “Internets” knows the law inside out?
Never mind that you live in another country, he knows all, tells all.
Patent law, Check!
Business Ethics 101, Check!
The down side of upscale marketing trends, You know it!
Supply line specialist, Why of Course.
International Logistics Worldwide, You betcha.
And you get all this advice FREE.
What a wonderful Worldwide Web.
Then a bunch of real experts step in
You guys are awesome. Great lights, and from what your response shows, a great company. I’m looking forward to more of your lights! :party:
“Work as if you lived in the early days of a better nation.”—Alasdair Gray