Well, when the crazy transfer season and sales growth from 11.11, factory have been working overtime to produce more, but still did not give us enough inventory in the allotted time. And sofirn Aliexpress store experienced a period of pain and tried to get out of it. We apologize for customers who experience poor service and transportation in last monthes.
only one customer service work for aliexpress,and she received hundreds of mail each day, probaly not responding to you in time. sorry.
In new year 2020 we have added some small stocks in Overseas warehouse to improve transfer speed and experience.
Overseas warehouse now:
EU-Poland with some small stock C8F kit, C8G kit, SP33 kit, SP33V3 kit, SP36 kit
US-Los Angeles with small some stock SP33V3 kit, SP36 kit, SP70 kit, SP40 3000k and 4000K kit or single
RU-Moscow with stock SP33 kit, C8F kit, IF25 kit.
If this is a good way to improve transfer speed and experience. we will keep increasing models and inventory there. or other countries if needed. We have also used new logistics companies to improve transit time from China. We will keep trying to do better,thank you for your support.
Welcome and thank you, and apologize。
Sofirn official store:
https://sofirn.aliexpress.com/store/2933049/pages/promotion-20190328.html?spm=2114.12010611.pcShopHead_6309910.2
E-battery store:
https://www.aliexpress.com/store/3391004?spm=2114.12010610.pcShopHead_8232921.0