Supbeam X60 Battery-carrier Improved

keengeorge · April 27, 2015, 6:52pm

bella6180:

In a much as we would like to send everyone’s replacement carrier/s as soon as possible, please be assured that right now our quality control people are still in the process of testing each and every carrier before the carrier is given its seal of approval for shipment. We are testing the carriers in batches one by one model. A few X60 carriers was the first model to finish and passed the testing so to a few people with only the X60 carrier claims, your carriers have already been sent to the shipper and you will receive your tracking numbers tomorrow. Customers with multiple carrier models will receive their replacements together in one shipment.On May 1 to 3 it will be our labor holiday, so perhaps if we cannot finish the testing process on the remaining carrier models before this date, we will be shipping out the remaining carriers after May 5th…

Good Day Bella,

Thank you Very Much for keeping us updated, it is Greatly Appreciated.

Best Regards,

George

bkling · April 28, 2015, 11:59am

That’s good arrangement…

jmpaul320 · April 28, 2015, 1:00pm

thank you for the update Bella, and thank you for the attention to detail

lionheart_2281 · April 28, 2015, 1:04pm

Email sent for my X40, great work

xed888 · April 29, 2015, 12:22pm

FYI

I received an email saying they have sent my X60 carrier to a shipper and will give me the tracking number once they receive it.

Thank you Acebeam!

Muto · May 1, 2015, 3:47pm

Email to Bella sent for K50 V2 carrier with attachment of commercial invoice.
Thanks,
Keith

KawiBoy1428 · May 1, 2015, 4:03pm

Same here! Then got the tracking number yesterday…

bkling · May 6, 2015, 3:20pm

Anyone has any updated info for multiple carrier ?

DayLighter · May 6, 2015, 3:40pm

I didn’t get any notification yet :_(

DBSAR · May 6, 2015, 6:08pm

Neither did i.

Flomotion · May 6, 2015, 10:02pm

Flomotion’s my name, danger is my game, but a lousy carrier is no way to die, or get burned alive.

Send My My Note Tif Fy Cay shun .

xed888 · May 6, 2015, 10:30pm

I received a tracking number and its now in HK

Fern · May 6, 2015, 11:38pm

No response still waiting.

my9221 · May 7, 2015, 1:47am

None for me as well!

D10ten · May 7, 2015, 1:49am

me neither.

tatasal · May 7, 2015, 2:12am

Just now I received my tracking number. Thank you Bella and Acebeam!

lionheart_2281 · May 7, 2015, 3:38am

I’ve emailed twice now, no response

DBSAR · May 7, 2015, 3:55am

Update:
i just received a tracking number from acebeam.com. I’m guessing they are working through their list and will take time to sort everyone out.

Sirius9 · May 8, 2015, 4:30pm

One more email with tracking to report here Thanks Bella.

Pulsar · May 8, 2015, 5:28pm

I have also sent them two emails, one a while back with my name, address, model and serial number. No response, so I sent them another email a few days ago, and still no response