Bella is ignoring me because I was the bearer of bad news that ultimately forced their company to re-engineer the cell carriers and send them to us. They didnt have a choice if they wanted to continue selling their products in a global market. It turns out that someone else bought an X60 and became infuriated by the false bullshit claims and examples that Bella emailed me: Acebeam tried to convince me that the huge cell voltage differences were acceptable with their first blundered carriers. It turns out that the angry guy who bought the X60 also works for the Consumer Product Safety Commission and has close ties to several others in various agencies that could easily impose an import ban on the sale of Acebeam products and their subsidiaries in the US, and most likely most of Europe and several other locations as well. The threat of justice was about to be served! I passed this information onto Bella to save their company, and now she refuses to answer my questions. I explained to her several times that the IC’s needed to be matched by termination voltage before assembly, and then test each charging location again in the assembled carrier before passing QC. If not, they are only peddling more trash.
Given Acebeams poor quality control, their huge amount of evasiveness by initially trying to ignore and avoid the problems, combined with their demonstrated gross incompetence shown in the crappy engineering of their first battery carrier attempts, I would not trust the second version carrier until each of us has tested the replacement carriers several times to assure that they perform as expected. Dont believe anything you read… test the replacement carrier yourself before putting it into service! Sorry folks, but Acebeam has shown us that they cant be trusted.
Bella also wanted me to delete the X60 sales threads to erase all traces of their poorly engineered products. When I refused, she PM’d SB and asked him to delete the threads! Of course he refused and could not be bought for the free flashlight they sent him earlier for his review. So this is the type of company I have been dealing with. PURE BULLSHIT!!
I have several communications with the angry X60 owner and asked him to hold off banning their products until the new carriers had been delivered and tested. You would think Acebeam would be damn grateful that I acted on their behalf and saved their company. But instead, Bella now ignores me.
I received a total of three X60 flashlights. Two of them were faulty and had to be returned, so now I own only one. Thats a demonstrated 66% FAILURE RATE. Way to go Acebeam. :Sp
IF the replacement carriers are mailed out within a reasonable time (and they actually perform as they should have in the first place) I will close the chapter on this crappy Acebeam novel. If not, I will recommend that the ban proceed, be closely supervised and strictly enforced. As an aside, others have already drafted a long factual detailed explanation of how I and several others were mistreated through this Acebeam charade, and will copy/paste the draft into every Acebeam/Thrunite/Yineng China Holdings Group/Shenzhen Microbluebear Technology thread that can be found online until the end of time. Yes, this could go on for decades through an automated web crawler process that will sit quietly in the background and post to allow others to be well informed before wasting money, massive amounts of time trying to seek a solution and then being ignored by an evasive/dishonest company.
I will never again support anything Acebeam/Thrunite/Yineng China Holdings Group/Shenzhen Microbluebear Technology. I probably have a bit more patients than OL did when his well managed Supbeam K50 GB sale thread went to hell in a hand basket. But now I understand his frustrations with Bella and why he will no longer deal with them.
BELLA, YOU NEVER REPLIED TO MY EMAIL REQUEST FOR MY REPLACEMENT K50 AND X60 CARRIERS. PLEASE MAIL THEM TO US NOW. WE ARE ALL VERY VERY TIRED OF WAITING!!! We are also tied of all your vacation excuses. Lets get the hell to work and get those carriers out now please!!! NOW BELLA!! |(